Resources
What is the name of the Google Drive resource where things like Welcome Speech Templates, Permits, & Important How-To's live?
Volo Baltimore Part-Time Staff Resources (EXTERNAL) Drive
What app do I use to clock in?
Rippling
How do I earn a free league?
Work a season
Bonus: Work a weekend league & earn 2 free leagues
How many pickleball courts are at Club Volo Baltimore Peninsula?
11 (some are just out of order)
What items are needed for a playoff night?
Boot, bracket, markers, and champ stickers.
What is the document called where you can find set-up instructions for each location?
Venue Guide
What is the document called with tentative future league shifts and how do you confirm/deny you want to work those shifts?
Scheduler
Text/email the staffing team
What's the grace period before a game is considered a forfeit?
10 minutes
Which sport uses an electric scoreboard?
Basketball (if you want to run scoreboard, let us know!)
Which GroupMe channel can I use for non-work related material? (ex. Friday shoutouts, which bar everyone is going to, etc.)
Volo vibes
Rules can be found in the Resource Folder: What is another name for that document?
One Sheeter
What are the three steps to drop a shift?
1) Text Google Voice number
2) IF approved, drop in Rippling
3) Post shift details in GroupMe and reach out to other staff
What do you do if you miss clocking in/out in Rippling?
Submit a Change Request Form
Which bases also get safety bases in kickball? (1st, 2nd, 3rd, home)
1st & home
Volo Pass in Baltimore is how much a month for players?
$35
Where do you find your league's bar specials & if a drink ticket is needed?
League Prep Email and/or Welcome Email!
When your teams are headed to your bar from the field, who should you notify, and what key information should your message contain?
Social Hosts (@ them)
Flip Cup Group Me!
@social host, Team name + shirt color from X league are on their way to you!
If subbing, how many shifts must you pick up a season to remain an active employee?
5 shifts
How many soccer cones are needed for 1 field of soccer at Bonvegna?
12 (8 flat for each goalie box, 4 tall for the corners)
How would you report a social soccer league's score in the host app
Winning team - 2
Losing team - 0
(3rd point earned at flipcup, where social hosts enter!)
What are the 5 core points of a Welcome Speech?
1) Be Kind!
2) Rules
3) Kids Foundation
4) Bar/Specials
5) Venue Logistics
If my shift is running long, how do I communicate the shift time change?
Clock out when you are finished and add a note to rippling (not a change request)
A player complains about a ref, what's your response?
1) Validate feelings of frustration/empathize
2) Have your referees back
3) Communicate the concern to the referee
4) Let FT staff know (shift log)
What equipment/supplies are needed at Club Volo Brewers Hill for a lacrosse game? (must hit all 6 for points)
lacrosse sticks, lacrosse goal creases, 2 lacrosse nets with targets, pins for the goals, lacrosse balls, med kit
How many Volo Pass players do we currently have in Baltimore
1615