Fundamental Management Functions
Paid staff in volunteer organizations must plan for the services and/or programs offered to clientele. And, of course, they must also plan how to identify, engage, and sustain the volunteers involved in delivering the services and/or programs.
What is planning?
This person's approach to volunteer development included the following components:
Inventory of jobs, inventory of volunteers, recruitment plan, a selection and placement process, induction and supervision, training program, and provision for volunteer mobility.
Who is Naylor?
These authors identified and raised the importance of the leadership functions of a volunteer manager; a leader must set direction, encourage others to buy into the direction, and inspire others to become engaged and support the direction/vision.
Who are Fisher and Cole?
Successfully engaging, training, and supporting volunteers systematically and intentionally.
What is human resource management?
The topic area for the (personal) preparation of the PEP model is what?
What is professional development?
This involves structural considerations such as the chain of command, division of labor, and assignment of responsibility. Managers in volunteer organizations must decide which paid staff member will be responsible for managing the organization's volunteers...
What is organizing?
This person created the ISOTURE model.
Identification, selection, orientation, training, utilization, recognition, and evaluation.
Who is Boyce?
In her model, Wilson relied heavily on __________ theory and practices. And, applied the theory of ___________ to the functional steps of recruiting, interviewing and placing, supervising, and retaining volunteers.
What is management and motivation?
Acting in accordance with professional principles.
What is ethics?
Assess organizational climate for readiness of new volunteers, assess organizational needs for volunteers, assess needed skills and abilities for specific volunteer positions, develop selection process consistent with position responsibilities are part of what domain topic area of the PEP model?
What is volunteer recruitment and selection?
This involves encouraging individuals to pursue collective objectives by satisfying needs and meeting expectations with meaningful work and valued rewards.
What is motivating?
What year was the LOOP model of volunteer management introduced?
Focuses on the concepts of locating, orientating, operating, and perpetuating.
What is 1991?
According to Brudney, there are for components organizations must focus on.
What is identify reasons to have volunteers, gain employee perspectives and buy-in, develop a sound organizational structure, and identify a director of volunteer services to provide overall leadership.
Designing and implementing policies, processes, and structures to align volunteer involvement with organizational mission and vision.
What is organizational management?
What four domain topic areas are a part of the 'E' in the PEP model?
What is volunteer recruitment and selection, volunteer orientation and training, volunteer recognition, and program maintenance?
This consists of recruiting, training, and developing people who can contribute to the organization.
What is staffing?
The GEMS model stands for what?
What is generate, educate, mobilize, and sustain?
This person suggested that organizations must develop a statement of philosophy, goals and objectives, policies, management structure, organizational chart, and what they want to communicate about the organization.
Who is Ellis?
Advancing and advocating individual, organizational, and community goals and volunteer involvement, internally and community-wide.
What is leadership and advocacy?
Identify fundraising needs, develop fundraising plans, solicit funds from prospective supporters, build positive relationships with donors are all a part of what domain topic area?
What is resource development?
This involves managers choosing among alternative courses of action.
What is decision-making?
This person identified ten overarching categories that are necessary for successful volunteer resource management.
Recruitment, application-interview-screening, orientation-training, placement, supervision-evaluation, recognition, retention, record keeping, evaluation, advocacy-education.
Who is Stepputat?
Who was the first author to publish a text that focused on volunteer management?
Who is Naylor?
Collecting relevant data and meaningful monitoring, evaluating, and reporting.
What is accountability?
Resource development and program advocacy are what part of the PEP model?