Safety
Zoo History
Accreditation
Zoonoses
Guest Interaction
100
What is the only animal on grounds that guests are allowed to feed?
The koi fish in the koi pond. Remember, fish food can be purchased in the gift shop.
100
What does FOTAZ stand for?
Friends of the Alexandria Zoo
100
What accrediting organization do we hope to gain reaccreditation from?
Association of Zoos and Aquariums (AZA)
100
What does PPE stand for?
Personal Protective Equipment
100
True or False: You cannot say the phrase, "I don't know" when speaking with guests.
False. It is okay to say, "I don't know." Then be sure to follow up with "but I can find out" to allow for a learning opportunity for all.
200
True or False: In a lost child situation, it is best to alert a staff member for assistance and/or to join you.
True. It is ideal that we are not left alone with a child.
200
What year was the Alexandria Zoo founded?
1922
200
What organization is the Alexandria Zoo accredited by?
United States Department of Agriculture (USDA)
200
What contamination route is shown in this image?
Direct Contact
200
What is an example of positive information that you could share about our jaguars?
Answers may vary, but an example could be they had a baby/cub!
300
Name two rules that are being violated in this image.
The child is standing on the railing. The child is feeding the animal.
300
True or False: When first founded, the zoo was originally called the City Park Zoo.
True.
300
True or False: Volunteers do not have a responsibility to be on the lookout for potential concerns of our facility.
False. We all, including volunteers, have a responsibility to be on the lookout and share our observations with a senior staff member.
300
What are contaminated items or surfaces called that have come in contact with contaminated material?
Fomites
300
What can we say that encourages positive behavior when we see guests running through the zoo?
Answers may vary but emphasize "please walk through the zoo." Avoid saying stop running.
400
Finish the sentence: The favorable weather conditions could lead to a potential tornado, so The Weather Service issued a tornado _________.
Watch. Remember, a warning means that a tornado is presently occurring.
400
What two organizations provide funding for the Alexandria Zoo?
City of Alexandria and FOTAZ
400
In what year did the Alexandria Zoo first gain their AZA accreditation?
1986
400
What disease was highlighted to be transferred from humans to animals?
Tuberculosis
400
What are the 3 actions you can perform when a guest disregards zoo regulations?
Inform visitors. Report to staff. Call for assistance.
500
How should you respond if a guest asks you for a Band-Aid?
If available, hand them one but do not administer it. Guests are to apply it themselves.
500
What did the original zoo animal collection begin with?
Discarded pets
500
What is the difference between facilities with AZA Accreditation and facilities with AZA Certification?
Accredited facilities are open to the public; certified facilities are related to those facilities but not open to the public on a regular basis.
500
What zoonotic disease is associated with sheep?
Anthrax
500
When a guest is being negative and complaining about something pertaining to the zoo, what is a potential pitfall when interacting when them?
Agreeing with them and/or complaining with them could be potential pitfalls. Stay positive and remind them there is always room for improvement.