Our Last Units
Newsletters, clinic website, social media
What is examples of external marketing?
Eye contact, nodding, asking questions,
What is active listening?
We are leaders and advocates for Professional Animal Health Care, helping to raise veterinary standards for the protection of the public and the animals of British Columbia.
What is the BCVTA?
This "Pr" is the symbol
What is Prescription drugs
Example includes "Linea Alba"
These should be audited at least every 2 wks!
What is control substance drugs?
Discharge notes, emails, SOPs, professional letters
What is written communication?
Posted the National Standards of Practice in July 2021
What is the Registered Veterinary Technicians/technologists of Canada
The format used at TRU
What is DAP format?
What is the treatment room?
total value of inventory purchased per year divided by average value of stock on hand
physical appearance, proxemics, posture, eyes and face, arms and hands
Veterinary technicians shall aid society and animals by providing excellent care and services for animals.
What is Code of Ethics from the NAVTA
Cornerstone, Avimark, EZYvet, Hippo manager
"Be the blank, land the blank"
What is being the vein and the plane?
Excellent communication, motivates employees, supportive, delegrates
What is a good Practice Manager/leader?
Examples include how? when? and what?
What is open questions?
Graduate from accredited college/program, pass the vtne and register with your association
What is how to become an RVT
Business, legal and diagnostic
Skull, hyoid, vertebrae, ribs, sternum
What is the axial skeleton?
reduces communication error, improves efficiency, ensures consistency
What is reasons for phone calls in the veterinary clinic
promote animal health and welfare,
prevent and relieve animal suffering,
protect the health of the public and the environment, and
advance comparative medical knowledge
What is the Veterinary Oath from CVMA
The medical records should be kept for this many years
What is 7 years?
Take control, Address Emotions, Explain and Aid in decision making
What is the HELP plan for crisis situations