TOPP
Exclusionary Wraps
High Mileage
Open Road
RV
100
What are the names of the four coverage levels available for the Total Option Protection Program?
1. Basic 2. Silver 3. Gold 4. Premier
100
What terms are available on the Exclusionary Wrap program?
12 months, 24 months, 36 months, 48 months, and 60 months. Also available is an "Unlimited Time" option.
100
What are the names of the four levels of coverage available on a Preferred Protection contract?
1. Powertrain 2. Select 3. Select Plus 4. Supreme
100
What are the names of the two coverage options available on an Open Road VSC?
1. Chrome 2. Full Throttle
100
Name the terms available on a "New" Travel Trailer VSC
36,48, 60, 72, and 84 months
200
What terms are available for TOPP coverage?
From 3 months up to Unlimited Time!
200
Which of the terms does not include Roadside Assistance?
All terms include RSA
200
What are the four main component groups covered by a Standard Preferred Protection contract?
1. Engine 2. Transmission 3. Drive-Axle Assembly 4. Seals and Gaskets
200
True or False: Open Road Protection has On-Road and Off-Road programs available.
True
200
Name the four terms available on a "Used" Travel Trailer
12, 24, 36, and 48 months
300
1. On which TOPP plans is the deductible decreased when a customer goes back to the selling dealer for a covered repair? 2. How much is the deductible decreased by?
1. All plans include this benefit. 2. $50
300
What vehicles are eligible for Exclusionary Wrap Protection? (Age and Mileage)
Vehicles that are current plus 9 model years old and less than 85,000 miles on the odometer at time of sale.
300
What is the contract designation on a "New" HMP contract?
HMPN
300
True or False: Trailer Coverage is only available as a surcharge add-on item for New and Pre-Owned trailers.
False. Trailer coverage is only available on New Trailers only.
300
What are the names of the two coverage options available on an RV VSC?
1. Emerald 2. Sapphire
400
Fill in the blanks for the Trip Interruption Benefits for a TOPP We will reimburse you up to $___ per day for motel & restaurant expenses if you break down more than _____miles from home!
We will reimburse you up to $90 per day for motel & restaurant expenses if you break down more than 100 miles from home!
400
When does coverage end on the Unlimited Time Exclusionary Wrap program?
When the odometer reaches 100,000 miles.
400
What is the maximum number of miles of add-on coverage on an HMP contract?
60,000 miles
400
What are the two deductible options available on an Open Road VSC?
1. $25 2. $50 (Standard)
400
What are the three deductible options on an RV VSC?
1. $50 2. $100(Standard) 3. $200
500
What is the maximum age and mileage allowed, for a pre-owned vehicle to be eligible for TOPP coverage?
Vehicle must be current plus 9 model years old and have less than 125,000 miles on the odometer at time of sale.
500
True or False: Only Retro programs are available on the Unlimited Exclusionary Wrap Program due to the unknown term length.
False All Exclusionary Wrap contracts qualify for Retro and Reinsurance programs.
500
What are the aggregate limits of liability on each of the following HMP contracts? 1. Supreme 2. Select Plus 3. Select 4. Powertrain
1. Supreme / $5,000 or NADA retail, whichever is greater 2. Select Plus / $5,000 3. Select / $4,000 4. Powertrain / $3,000
500
How much is the deductible decreased by, if the customer takes the unit back to the selling dealer for a covered claim?
$25
500
Please fill in the blanks pertaining to VSC eligibility on Motorhomes. Pre-owned Motorhomes: Any unit up to ___ model years old with less than _______ miles at time of sale.
Pre-owned Motorhomes: Any unit up to 12 model years old with less than 80,000 miles at time of sale.