Pack exceptions
5s
Attendance
Pack SOP
Handler exceptions
100

If you are missing an item from you tote that is not singles what should you do?

Enter the quantity of items that physically have on hand

100

When should you remove supplies from other stations?

Never. Turn on your light and wait for a handler, group lead or sup to grab needed supplies.

100

How many attendance points are you allowed to accrue for the year?

11

100

How should you verify how many items are in an order?

PKMS screen will display expected quantity, then you physically count the items in the tote to verify quantity is correct.

100

How often do you label audit

every 2 hours and update the audit sheet

200

If you are missing an item from a singles tote what should you do?

Turn on your andon light wait for a GL or Sup to verify the missing item. Once supervisor or group lead verifies the item is short they will then mark them item as missing from your screen.

200

Where can gloves for PPE be found?

On the side of the main supply racks. (1 on the south, 1 on the north.)

200

How can you confirm if you are scheduled to work your OT1 or OT2 day?

Call the Call in line or check the SHYFT app

(FYI) the actual number is 380-203-8085

200

What keyboard key do you press to reprint an invoice

F10

200

Where do damaged totes go

The back wall by decant

300

If an item is damaged, what should you do?

Pack all undamaged items. Place damaged items (if leaking into a plastic bag) then place into research blue bin at station. Handler will then take item and put into loose piece bin.

300

How should your station look at end of shift?

 swept, free of trash and loose peices. Everything matching station picture

300

If the building could potentially close for weather, how can you confirm if you are scheduled for your shift? 

Call the Weather line or check the SHYFT app for updates

FYI the weather line number is 800-945-1001

400

If you have more items in your tote then PKMS screen is requesting what should you do?

Place extra items into the blue bin at station and handler will then take the item to loose pieces bin at research.

400

Where do cleaning supplies go, when cleaning is complete

To the shadow board or shelf with a matching label. Put away or hung up matching the pictures

400

What is the grace period for being late to work and back from lunch?

There is no grace period for being late and back from lunch, if you are late even a minute you will be pointed per our VSCO attendance policy.

500

What are the 5s?

Sort

Set in Order

Shine

Standardize 

Sustain