Show:
HOUSING
HEALTH INSURANCE
IMMIGRATION
RESOURCES
CAMPUS CHECK-IN & WA ROLES
100
What is the general email of Residence Services?
housing@ualberta.ca
100
Is there a fee associated with Alberta Health Care Insurance Plan (AHCIP)?
No
100
Part-time international students are not able to work during their study in UofA. True or False?
TRUE
100
Where is the University Wellness Centre located?
Second floor SUB
100
What are the two tours that are offered during Transitions 2015?
Downtown tour and Campus tour
200
Who is eligible to live in Michener Park?
Student couples and students with families
200
Which campus services offer health and dental plan?
The Student’s Union and Graduate Student’s Association
200
Which type of international students do not need a study permit to study in Canada?
Non-degree seeking students (ie. visiting and exchange students) who are studying less than 6 months do not need a study permit.
200
Some international students are asking where can they go to buy second-hand items. List two second-hand stores in Edmonton.
Value Village and Goodwill
200
What are the two components in communication?
Non-verbal and verbal
300
Which residence(s) are rented on a monthly basis? A. HUB one bedroom B. ECV 4 bedroom C. Graduate Residence D. Lister Hall
HUB one bedroom
300
UAHIP is mandatory for international students who will study for _______________.
More than 6 weeks and less than 12 months
300
Daisy is a visiting student and she will study in University of Alberta for 4 months, is she permitted to work on-campus? Why?
No, because student who studies for less than 6 months will not have a study permit, hence he/she will not be able to work.
300
Where can a student buy second-hand/used textbook? Give three options.
University Bookstore, SUBmart, UofA Used Books for Sale FB page, bulletin boards across campus, etc
300
Why is customer service important as Welcome Ambassadors?
Maintain welcoming atmosphere, identifying needs, balancing priorities, managing expectations (forecasting, predicting, and anticipating), maintaining a high standard of service when busy, self-awareness (managing stress levels)
400
Where would you direct the student if they have issue with their Pinecrest House application?
East Campus Residence Office
400
Tony is an exchange student from Hong Kong, he will be studying for 4 months in UofA. Is he eligible for SU Health & Dental Plan?
No, SU Health & Dental Plan doesn't cover the exchange students.
400
An international student arrives at Welcome Centre concerned that they do not have a TRV. Why might the students not have a TRV?
Some students come from countries with visa-free travel to Canada
400
Lina is an international student from Germany but she was born in Colombia. She asked you if you know anyone from Latin America, you told her that there is a Latin American Students Association however you don't know their contact information. What would you advise her to do next?
Refer her to check Bearsden online or go to Student Group Services to find the student group's contact information.
400
What are Welcome Ambassador's key skills?
Patient and good at explaining information, conscientious of students feeling overwhelmed, strong communicator, values team work and cooperation
500
Why is it important to use the Accommodation checklist?
* To be familiar with the minimum standards that every accommodation must meet * To avoid problems that might occur in the future which caused by improper inspection
500
If a student is eligible for for AHCIP, what documents that he/she needs to bring together with the completed AHCIP form when they're applying for the insurance?
Passport, utility bill/proof of Alberta residency, and study permit
500
What should an international student do if an institution other than the U of A is listed on their study permit?
Welcome Ambassador should refer the student to the immigration advisor. (The student has to go onto their CIC online account and let CIC know that they're studying at U of A. They don't have to ammend their Study Pemit.)
500
List two ways to pay the tuition fees.
* Through their financial institution (online or telephone banking) * Pay at the cashier's wicket on the third floor of Administration Building * Electronic Funds Transfer (incoming wire payment) * Deposit a cheque in a drop box on the first floor of Administration building.
500
List three of the Welcome Ambassadors expectations.
* Wear ISS volunteer shirt * Wear name tags * No food at Campus Check-In * Everyone pitches in (making drinks, cleaning up, etc) * Being inclusive by conversing in English