Walgreens History
Curbside/Pick up
Health & Safety
Walgreens Leaders/Pharmacy of the future
Leadership Behaviors
By the C's
100

What year was Walgreens founded?

1901

100

This item needs to be scanned for payment during the pick up process in order for the on-hand inventory to update. 

What is the QR Code?

100

It is an upstream process to provide access to timely quality care following a workplace injury. It is a service where team members with alleged workplace injuries call and speak to a registered nurse to determine the appropriate first level of care

What is the 24/7 Nurse Triage program?

100

Former CFO of Starbucks, and current CEO of Walgreens Boots Allianc

Roz Brewer

100

Challenging the status- quo, addressing conflict directly, and driving informed risk taking

Courageous

200

In 1922, Walgreens employee Ivar Coulson changed the formula for making this delicious cold treat forever, by using ice cream as the base ingredient instead of just milk- Ivar’s formula is now used in restaurants around the globe.  Name the treat.

Malted Milkshake 

200

This daily assigned team member is responsible for all pick up related activities including picking, packing, staging & hand off of orders.

Pick up lead 

200

It is a program designed to report alleged customer injury or customer property damage, pharmacy external events (alleged harm only), and other incidents.

What is the Liability Intake Program?

200

Happily, retired, Former District Manager who resides in Las Cruces, NM. Who was in charge of D370

Dave Wood 

200

Reflecting the communities we serve, understanding the needs of others, and innovating together

Connected 

300

This customer-service convenience feature was invented in 1951, but wasn’t popularized until 1991 when Walgreens launched it in its pharmacies.  By the year 2000, More than 70% of Walgreens stores had built in this method of transacting on the go.

Drive-Thru

300

These are the three options customers have to pick up their Pick Up orders.

What is Curbside, Drive Thru & In Store?

300

These are the most common team member injuries in our stores - name at least two.

What are Slip/Trip/Fall, Struck by Object, Lifting, Push/Pull, Needlesticks, Workplace Violence.

300

Educates and coaches DM's, SM's, and Beauty Consultants on beauty knowledge, selling, techniques, services, events and offerings. 

Beauty Area Expert

300

Leading with integrity, building on our legacy, and striving boldly toward the future.

Committed 

400

In 2014, Walgreens completed its merger with this international pharmacy and distribution corporation to expand its geographic footprint.

Alliance Boots 

400

This is the timeframe customers have to pick up their order before the order is automatically cancelled.

What is 72 hours for same day pick up or 24 hours for Same Day delivery?

400

Team member that suffers a needlestick should immediately notify "blank".

Who is Pharmacy Manager or Store Manager?

400

This Walgreens pharmacy digital solution removes the transportation barrier for our patients.

What is Express Delivery?

400

Continuously learning and adapting, following the science and data, and creating paths where none existed.

Curious 

500

In July 2018, Walgreens launched a new digital platform and marketplace that helps connect the company’s millions of mobile and online visitors to health care services at Walgreens stores and to a growing selection of recognized providers in the community.

Find Care 

500

These items are excluded from Pick Up orders. Name at least two items.

What are tobacco, non-denominated gift cards, PSE products, magazines, newspapers?

500

A comprehensive wellbeing experience that offers support on emotional wellbeing, relationships, childcare/eldercare, grief support, work and life balance, workplace stress, and more!

What is Life365 Employee Assistance Program (EAP)?

500

Centralized Walgreens pharmacy facilities dedicated to filling prescriptions on behalf of our store teams.

What is Micro-Fulfillment Hub?

500

To act with empathy, compassion, and humility. To take the time to listen, understand, and offer solutions that meet others' unique needs.

Care