Elements
What is one Element that must be obtained at Self Checkout?
What is the Intervention
What are the requiremnts for a witness?
The associate witness must be at least 18 years of age
What is the number one Priority?
SAFETY!!!
What is the furthest point you are to be when engaging with Suspect?
No Further than the sidewalk
What is the Element when there is suspicious behavior?
What is Alert Signal
What is the amount we prosecute?
$25 or Above
How do we obtain vehicle information?
Vehicle Information can only be obtained by CCTV
*You may not pursue a fleeing suspect or direct anyone into the parking lot in pursuit of evidence such as vehicle information.
When Can you Prosecute a Minor?
Ages for prosecution is 18-65
But if the Minor is a repeat offender, has committed or threatened violence, Fails to provide valid ID
What is the last element before making the stop?
What is passing the exit door
When do we Trespass?
Is a repeat shoplifter at a Walmart facility or Was violent or threatened violence, regardless of age
Who are Authorized Associates to make a stop?
A associate that is certified.
You can certify a teamlead and above but they must go through the certification process
When are you allowed to restrain a Susepect?
Never ,This includes their person, bags, purses, shopping carts, etc.
Provide an Example of Intent to Steel
What is the Max amount of time you can detain a suspect?
1 Hour
What is the number one Priority?
SAFETY
When an suspect goes into the restroom, when are you allowed to detain them?
NEVER! you lost surveillance
Provide the all 5 elements
Alert Signal
Selection
Intent to Steel
Possession
Passing the Exit door
What do you need to make sure you have prior to approaching the suspect?
A witness- For your safety and to ensure representing the brand
When are you allowed to go into the parking lot to detain someone?
Never- Safety is number one priority
Is an API allowed to check a receipt if they are not sure of their elements?
No, that is not a part of the AP-09 Process.