Effective Communication
Fully focusing, understanding, and responding thoughtfully to a speaker.
Active Listening
dangerous substances; hazardous material.
Hazmat
The shared values beliefs and behaviors that prioritize safety at all levels of the organization.
Safety Culture
Unplanned and unexpected event that results in injury, illness, damage to property, or environmental harm.
Accident
The combined effort of a group to achieve a common goal.
Teamwork
Body language, facial expressions, and gestures that support or contradict words.
Non-Verbal Communication
The practice of protecting everyone's health and safety at work by managing hazards and risks
Workplace Health and Safety (WHS)
Involving workers in safety decisions, ideas, and improvements.
Team Member Engagement
An incident is an unplanned event that may or may not result in injury, damage, or loss.
Incident
Helping team members when they need assistance, guidance, or encouragement.
Support
When a message is misunderstood or unclear, leading to confusion or error.
Miscommunication
Personal Protective Equipment used to stay safe from hazards.
PPE
An environment where people feel safe to report hazards, incidents, or near misses without fear.
Reporting Culture
Don't cause harm but had the potential to.
Near-miss accident
Stepping up to take action or solve a problem without being told.
Initiative
Valuing others' ideas, time, and input during communication.
Respect
A spill is the accidental release of a liquid or substance, such as chemicals or oils, that can cause harm to people, property, or the environment.
Spill
Ongoing efforts to make safety processes better through feedback and learning.
Continuous Improvement
The process of examining a workplace event to determine what happened and why
Investigation
Being flexible and open to change when working with others.
Adaptability
A response given to confirm understanding or improve performance.
Feedback
Common physical hazard caused by poor housekeeping or flooring issues.
Slip, Trip, and Fall
When individuals take personal initiative to ensure a safe environment for themselves and others.
Accountability
A record or note of behaviors or conditions that could affect safety.
Observation
Working together and sharing ideas to solve problems or complete task.
Collaboration