Effective Communication
Fully focusing, understanding, and responding thoughtfully to a speaker.
What is Active Listening
The shared values beliefs and behaviors that prioritize safety at all levels of the organization.
What is Safety Culture
Unplanned and unexpected event that results in injury, illness, damage to property, or environmental harm.
What is Accident
The combined effort of a group to achieve a common goal.
What is Teamwork
Body language, facial expressions, and gestures that support or contradict words.
What is Non-Verbal Communication
The practice of protecting everyone's health and safety at work by managing hazards and risks
What is Workplace Health and Safety (WHS)
Involving workers in safety decisions, ideas, and improvements.
What is Team Member Engagement
An incident is an unplanned event that may or may not result in injury, damage, or loss.
What is Incident
What is Support
When a message is misunderstood or unclear, leading to confusion or error.
What is Miscommunication
Personal Protective Equipment used to stay safe from hazards.
What is PPE
An environment where people feel safe to report hazards, incidents, or near misses without fear.
What is Reporting Culture
Don't cause harm but had the potential to.
What is Near-miss accident
Stepping up to take action or solve a problem without being told.
What is Initiative
Valuing others' ideas, time, and input during communication.
What is Respect
A spill is the accidental release of a liquid or substance, such as chemicals or oils, that can cause harm to people, property, or the environment.
What is spill
Ongoing efforts to make safety processes better through feedback and learning.
What is Continuous Improvement
The process of examining a workplace event to determine what happened and why
What is Investigation
Being flexible and open to change when working with others.
What is Adaptability
A response given to confirm understanding or improve performance.
What is Feedback
Common physical hazard caused by poor housekeeping or flooring issues.
What is Slip, Trip, and Fall
When individuals take personal initiative to ensure a safe environment for themselves and others.
What is Accountability
A record or note of behaviors or conditions that could affect safety.
What is observation
Working together and sharing ideas to solve problems or complete task.
What is Collaboration