This company provides our printed plaques and can never seem to get their packing lists correct.
Velvetex
All returns must be processed within this time window?
24 hours
This is the zone number that needs to be scanned for order exceptions?
Zone 37
This team members house was built using embezzled funds
Angie
When is Cycle count run?
Previous EOD
This company is our single biggest vendor and provides us with medals, chenille pins, neck ribbons, and engraving items?
PDU
If you need to email yourself a copy of the packing list, first enter your email address in the email field, Then use this shortcut key. -
Shift + F7
Who is responsible for reprinting orders that are in zone 37?
Call Center
This team member has been with JSSCO for 13 years
Michelle
Based on the 8:30 to 5:30 schedule, when is our goal to have CC finalized?
930 am
For this vendor, we keep samples cataloged in books for QC purposes.
Lion
For RTS returns, what 1 piece of additional information is required to note on the packing list before sending to the call center?
RTS reason code
This platform is used to communicate exceptions between the warehouse and call center.
Evernope
This team member wanted to be a chef when they grew up
Justin
After researching and finding an item that was counted or entered wrong on the first count, what needs to happen before the report can be finalized?
#7 Enter and update recount list
This vendor sends us vendor bags of medals that never seem to stay closed (or constantly burst open)?
Lorente
Select this option if multiple pages must be scanned?
Add Page
When you 86 a packing list, does the copy number matter?
Yes
This team member was homeschooled from kindergarten through the 5th grade
Dan
What step needs to be completed before you run the recount list?
Check for "items on the floor"
This vendor is where we get our new diploma covers from
Graphic Awards
This adjustment code is used to update inventory that come from overgoods?-
CSHIIP
In addition to scanning into zone 37 and creating an evernope, what additional step needs to happen when dealing with a Stockout specifically?
Adjust inventory
This team member's drink of choice is Malibu and pineapple
Patrice
What is the percentage threshold for recounts and research?
5% or more