Vendors
Returns
Exceptions
Jones Team Trivia
Cycle Counting
100

This company provides our printed plaques and can never seem to get their packing lists correct.

Velvetex

100

All returns must be processed within this time window?  

24 hours

100

This is the zone number that needs to be scanned for order exceptions?

Zone 37

100

This team members house was built using embezzled funds

Angie

100

When is Cycle count run?

Previous EOD

200

This company is our single biggest vendor and provides us with medals, chenille pins, neck ribbons, and engraving items?

PDU

200

If you need to email yourself a copy of the packing list, first enter your email address in the email field, Then use this shortcut key. -

Shift + F7

200

Who is responsible for reprinting orders that are in zone 37?  

Call Center

200

This team member has been with JSSCO for 13 years

Michelle

200

Based on the 8:30 to 5:30 schedule, when is our goal to have CC finalized?

930 am

300

For this vendor, we keep samples cataloged in books for QC purposes.  

Lion

300

For RTS returns, what 1 piece of additional information is required to note on the packing list before sending to the call center?

RTS reason code

300

This platform is used to communicate exceptions between the warehouse and call center.  

Evernope

300

This team member wanted to be a chef when they grew up

Justin

300

After researching and finding an item that was counted or entered wrong on the first count, what needs to happen before the report can be finalized?

#7 Enter and update recount list

400

This vendor sends us vendor bags of medals that never seem to stay closed (or constantly burst open)?

Lorente

400

Select this option if multiple pages must be scanned?

Add Page

400

When you 86 a packing list, does the copy number matter?  

Yes

400

This team member was homeschooled from kindergarten through the 5th grade 

Dan

400

What step needs to be completed before you run the recount list?

 Check for "items on the floor"

500

This vendor is where we get our new diploma covers from

Graphic Awards

500

This adjustment code is used to update inventory that come from overgoods?-

CSHIIP

500

In addition to scanning into zone 37 and creating an evernope, what additional step needs to happen when dealing with a Stockout specifically?

Adjust inventory

500

This team member's drink of choice is Malibu and pineapple 

Patrice

500

What is the percentage threshold for recounts and research?  

5% or more