Physical
Customer Facing
Internal
Follow Up/ Documents
Random
100

The only Solid State System Pulse currently offers

What is the XL Pro

100
This is how we end every phone call

What is, " Is there anything else I can help you with"

100

This document does not have to be completed if an item is unrepairable 

What is a Work Order 

100

These are sent at the beginning and end of every case 

What are "Follow up" emails (Beginning and end) 

100

This is the Inventory Location for a Pin Kit

What is Sales 34 

200

This machine powers two accessories that can be controlled independently 

What is the EQ-XX

200

This is the "Engine" of a Spark Gap unit

What is the Spark Gap 

200

This is a safety component and when it's not working properly it can interrupt the pulse of a unit

What is Gigavac

200

This follow up is sent when upgrades are made to the machine to be able to run an indefinite Pulse session 

What is Infinity Firmware/Timer 

200

This form of payment can be help until it clears 

Whaat is ACH or Check

300

The power cord is inserted on the back of these machines

What is the Pulse XL Pro and X1

300

Pulse Certified is located under this tab on the Pulse Website 

What is "About PEMF" 

300

This is the last year Pulse offered an extended warranty 

What is 2020

300

This document needs to be signed before proceeding with any loaner 

What is the "Loaner Agreement" 

300

The machine will cause what kind of shock

What is static 

400

These two machines do not have the infinity timer

What are the X1's (X1 and Eq-X1)

400

This is the formula for calculating the customer cost for parts 

What is <125=3X and >125=2X

400

This person handles New Purchases that are listed as a Corporate Account 

Who is Zoe

400

This document contains "Will Result in additional repair cost" 

What is "Pitting on Accessories" 

400

This is the current weight of the XL Pro

What is 35lbs

500

This will not adjust until the machine Pulse session has started and the machine is running 

What is the MFS on the XL Pro

500

This explanation is given to describe what PEMF is. (Found on our website) 

PEMF, or pulsed electromagnetic fields, is a holistic supplement that infuses your body with natural energy at the cellular level. That energy may then be used by the body to heal itself, assist with muscle fatigue, and enhance its natural recovery process

500

This machine is listed on the estimate for a MG-33 being converted to a Reconditioned X1 

What is Reconditioned Pulse X1 

500

This document contains "Customer shall keep the terms of this agreement confidential" 

What is the "Repair Guide"

500

This item is shipped through freight 

What is the Z-Graph Bed