Basics
A measurement of the power level of a received radio signal between the distance of two devices.
Received Signal Strength Signal Indicator (RSSi)
The most recent model of Nest Thermostat.
Nest Learning Thermostat 4th Gen
Sunblock
What do you call the connectivity between devices?
Nest Weave
Luke mentions he’s getting an E74 error on his Nest Learning Thermostat. He wants to know what steps he can take to try and resolve this, as it is very cold outside and he needs to get his heating working. His wiring is Rh, Y1, W1, G. Of the following options, what steps could you take Luke through to start resolving this?
Move Rh to Rc
Give an example for common sources of voltage.
Battery
Wall Socket
2015
Give a model of thermostat that has 12 ports.
Nest Learning Thermostat 4th Gen
Ding!
You will get a deduction 50 points.
What do we mean when we refer to a "conventional system"?
AC and furnace
One way to identify if one had purchased a matter device.
Name the labels of wirings of Nest Learning Thermostat 3rd Gen
W1
Y1
W2
Y2
G
C
RH
RC
OB
*
Nest Thermostat has three different temperature preferences. What are they?
Comfort, Eco, and Sleep
Give at least 3 example of non-wifi interference.
Microwave
Cordless Phones
Bluetooth Devices
Baby Monitors/ Security Cameras
Other competing wifi signals
Wireless game consoles
Lucy calls because she is getting heating when she calls for either cooling or heating. You’ve verified her system and wiring are compatible with the wiring being Rc, Y1, O/B, G, C. What wires would you swap to attempt to isolate her problem?
Y1 and O/B to test whether the reversal valve is working when the O/B wire is in a known working terminal.
Nice!
You will get additional 50 points!
Give at least 3 function of the * terminal.
3rd speed Fan
Emergency Heating
Humidifier/Dehumidifier
3rd stage Heating
What thermostat feature uses your phone's location to automatically switch the behavior of Nest products in your home when you leave and when you come back?
Home & Away Assist
What is the preferred Wi-Fi frequency of thermostat?
2.4GHz
Sal just installed his Nest Thermostat and is calling because he’s hearing a “chattering” sound from his heating system. His wiring is Rc, W1, G. You confirm that his system is wired correctly based on pictures of his old thermostat. Sal states that he temporarily installed his old thermostat and from the time he took the Nest display off of the base until he put it back on after re-installing the Nest Thermostat the chattering stopped. After checking to make sure the noise isn't a safety concern, which would be the next troubleshooting step you should try to isolate the issue?
Try swapping W1 and G to see if the issue continues with W1 in the G terminal
Current
4 Available colors for Nest Thermostat 2020
Snow
Sand
Charcoal
Fog
Name the feature that causes the thermostat to automatically adjust temperature without doing anything.
Auto-Schedule
Preferred distance of thermostat from router/modem.
15 meters
How could you resolve the issue if your customer’s heat pump is blowing heat when calling for cooling, and cooling when calling for heat?
Change the heat pump orientation in the Nest Display settings to the opposite of the current setting