Coverages/COL
Rental
Storage & Mitigation
Liability
Repairs
100

NI strikes a Cow and COL is?

What is Comprehensive? 

100

I have R50/1500. This means that I can have a rental for a daily maximum of _______.

What is $50?

100

NI reported the claim on 02/01/24, however, DOL was 01/03/24. MAX LDS is _____.

What is any range up to 01/10/24?

100

Liability trifecta consists of...

What is est liab, liab FN, and FINAL in FOL?

100

Inspection option for OVT's

 What is Vendor Assist? 

200

NI was driving through a puddle, due to the roads being flooded, and when doing so, she hit something in the puddle, causing the front fender to fall off of vehicle. We would file this claim under this coverage.

What is collision?

200

T or F: NI's vehicle is not turning on "due to a dead battery" and they do not wish to file a claim due to any specific incident that may have caused a loss to occur. NI can get a rental while V1 is non-drive.

What is False?

200

Before clicking Repairability Prediction on an ETL/PTL be sure to

  • Establish liability on claim before using Repairability Prediction on claimant vehicle.
  • Complete selection of all Vehicle Damages.
  • Update Drivable field to “No”.
  • Update the Airbag Deployed field.
  • Update Vehicle Type.
200

V2, SF insured, calls in to file a claim on V1's policy. Liability is established 100% on V2. We need to check off this, in order for SUB not to open

What is SF insured?

200

When contacting the tow facility and no one is available to take your call, you should do this...

What is leave a voicemail?

300

COL to be opened: NI loses control of vehicle and goes off road into a opened green space.

What is 403, 200

300

Set a daily max amount of an intermediate/midsize class vehicle +$5 for anticipated taxes is the correct rental filing process for a _______ claim.

What is UPD?

300

If the vehicle is in danger of additional damage, the CLMT should be advised of this

We are in the process of investigating your claim and have not determined liability. If your vehicle is incurring a daily storage fee it is your responsibility to take action to mitigate those costs which may include having your vehicle towed to a location that does not charge a daily storage fee. If we determine we owe for damages to your vehicle, we will reimburse up to 2 business days of storage costs.

300

We are 100% liable for a 2 car collision. We attempt to contact the CLMT this many times to set up repairs/rental.

What is 1/once?

300

When glass only claim is presented in for a MA policy, LYNX is able to handle all repairs. T or F

What is F (False)?

400

The correct handling in MI when NI is 100% at Fault and has GJ?

Insured is 100% at fault:

GJ – Broadened Collision Coverage

  • Open COL 404
  • Send Inspection Assignment, deductible applies
  • Set up rental reservation, if coverage available on policy
400

When you send a rental reservation you need to always add this?

Please manage insured rental benefits up to policy limits or termination date.

400

We cannot inspect due to the inability to access the vehicle at a Tow Yard. We can inspect at another location, such as a

  • Residence

or

  • Other location not incurring storage -relative or friend’s residence
400

Liability is established for a comprehensive claim when...

What is when there is a liable participant?

400

This occurs when the repair of a vehicle or vehicle part improves the condition and value of that property in comparison to its condition before the loss

What is Betterment?

500

This COL is appropriate to open when insured is responsible for PD in the state of MI

What is 011/010?

(010- Insured is 0% at fault, but there's property damage; 011- Insured is 100% at fault)

500

NI reports damage to a rental vehicle from HoodBug rental car company. Our next steps to get the claim to the furthest point would be... (There's 2 main answers I'm looking for)

What is R/A to property-complex for V*1 involved and complete FN?

500

Storage and mitigation should be addressed in your pending file note. If storage is accruing, these 4 items should be included in the pending file note

What is 

1. Storage accruing 

2. LDS

3. Storage rental mitigation letter sent 

4. Storage text sent

500

After contact attempt 4 to NI for QFC, we _____.

What is R/A to property-complex?

500

"You have the legal right to choose a repair facility to fix your vehicle. We will cover the reasonable costs of repairing your vehicle to its pre-accident condition no matter where you have repairs made." is the ADSP used for this state

What is MN?