Script
True/False: A contact may go to work on the last day of quarantine.
What is FALSE. He/she may resume normal life, the day after quarantine ends.
True/False: Covid 19 originated in monkeys and a human was bitten by a monkey, so that's how the pandemic started.
What is FALSE, Covid 19 originated in bats.
A __________ Contact has been in the same room with a positive Case for an extended period of time, but has been further away than 6', for the entire duration.
What is Proximate.
The initial person who reaches out to someone who has tested positive for Covid 19
Who is the Case Investigator
When introducing yourself, how do you associate with the PA DOH?
What is calling on BEHALF of the PDOH.
True/False: www.health.gov.pa is the website that you should give the contact in case they have additional questions about Coronavirus.
False, the correct website is: www.health.pa.gov
Covid 19 was named because it was the 19th Coronavirus identified?
What is FALSE. Covid 19 was named for the year 2019.
Individuals 65 years and older/or/persons with pre-existing health conditions are considered part
of the?
What is Vulnerable Populations.
Person who connects contact with resources, usually will reach out to contact within 48 hours.
Who is a Social Services Coordinator.
True/False- You want to empathize with the contact, you should state that you understand and know how they feel
What is FALSE.
True/False: If a person was born after today's date in 2002, are they considered a MINOR?
What is True.
The onset of the infectious period for Covid 19 is ____ days before someone develops symptoms?
What is 2.
A positive case must _________ for ________ days.
What is isolate for ten days.
Person who has tested positive for Covid 19.
What is a Case.
A Rambling, friendly, giving too much unrelated info, or willing to cooperate contact is this type of caller.
What is Relational.
Social Distancing in your own home means staying ___ feet away from others in your household and wearing a ____.
What is 6, and mask.
The incubation period for Covid 19 is usually ___ to ___ days?
What is 2-14.
True/False: PCR testing is the definitive way to prove that a person has active COVID 19?
What is TRUE.
Person who has been exposed to someone who has tested positive for Covid 19
What is a Contact.
The rule you may need to implement with an Irate caller
What is the 3 Strikes Rule.
The last date of John's exposure was September 15, 2020. What is the last full day of Quarantine? And when may they go back out into public?
What is September 29th, and September 30th to go out into the public.
A new strain of virus for which humans have no natural immunity is called?
What is NOVEL.
Ture/False: DOH advises that life-sustaining business workers may be permitted to continue work following potential exposure to COVID 19, provided they remain symptomatic and additional precautions are implemented.
What is FALSE, asymptomatic.
Person who reaches out to advise someone that they have been exposed to someone who has tested positive for Covid 19/
What is a Contact Tracer.
If the contact starts to discuss Covid 19 vs. the Flu, you may certainly give your opinion on the differences and similarities between the two.
What is NEVER give your opinion, stick to the facts.