For which situations is a Ground Floor Unit eligible for a Justification Request?
Only when there is a medical need.
Who is responsible for any damage or loss of furnishings beyond the initial deposit?
The Owner
What is the maximum reservation booking window for WorldMark® Resorts?
13 months
What is the “No Cancellation After” window for a WorldMark by Wyndham Resort booking made 91 days to 13 months prior to arrival?
30 days prior to arrival
How much is the credit protection?
$149
When can an Owner request a Crib through the Justification Request form?
A Crib can be requested anytime an Owner needs one via a Justification Request.
How much is the deposit required from guests who check in without the owner?
$250
What is the minimum stay requirement for all WorldMark reservations?
1 night
For WorldMark by Wyndham Resort bookings made 15–90 days prior to arrival, when is cancellation no longer allowed?
10 days prior to arrival
Until when can you add the credit protection?
Until the cancel by date
What condition must be met for a Bed Joiner to be approved via a Justification Request?
The unit must have a room with two twin beds.
What time are Owners allowed to check in at most resorts?
4:00 PM (local time of the resort).
What is the maximum stay allowed for all WorldMark reservations?
30 nights
A WorldMark by Wyndham Resort reservation booked 3–14 days before arrival has a cancellation window until how many days prior?
48 hours prior to arrival
Can you transfer the credit protection to another reservation?
No, because the credit protection is non transferable.
Are emotional support animals recognized as ADA service animals under the resort’s policies?
No. Emotional support animals are not considered ADA Service Animals.
By what time must Owners check out?
By 11:00 AM or 10:00 AM (local time of the resort), depending on the location.
Club Wyndham South Pacific has a booking window of:
11 months
For WorldMark by Wyndham Resort bookings made 0–2 days prior to arrival, what is the cancellation rule?
No cancellation
Can you add the credit protection if the use cash option?
No
What is the exception to the no‑pet policy?
Service animals assisting individuals with disabilities (e.g., seeing eye dogs) are allowed.
For WorldMark by Wyndham Resort bookings made 0–2 days prior to arrival, what is the cancellation rule?
No cancellation
Which fees are still refundable when an owner cancels after the booking date has passed? (2 items)
Taxes and Housekeeping
If I cancel the reservation before the cancel by date, can the credit protection be refunded?
no, because CPP is non refundable.
The reservation was originally book using credits with a credit protection added to it and later on reservation was modified to use cash instead, will the owner be refunded if they cancel past the cancel by date?
No