REGIONAL FILE REVIEWS
The Regional File Review Framework was identified in this year
When is 2020
In order to schedule independent reviews in any given year, the QA team will meet with Executive Leaders to review this tool
What is the CI Prioritization Tool
This review was completed during the summer due to it being the slow season for the broker to handle files on this classically Canadian winter sport
What is the Curling Club Program Review
Outside of business hours, this QA Specialist can be found tinkering with their car or creating art
Who is Michael Cullum
This is the web-based tool used to perform regional file reviews
What is Aon InPoint UnderwritingMonitor (InPoint)
Generally speaking, defining this is the first step in any independent review
What are the Objectives and Scope
This brokerage - the largest condominium broker in Ontario - was the first to be reviewed using the new Specialty Lines Quality Assurance Framework
Who is Atrens-Counsel
In their spare time, this QA specialist enjoys watching Holiday movies and camping
Who is Holly McPhee
These are the two main objectives of Regional File Reviews
What are to enhance underwriting expertise and identify opportunities to improve the Commercial book
The QA team aims to complete this many reviews in a given year
What is 4.
The acronym MGU, referring to a type of Specialty Lines review that cannot be described as a program, is widely known as this
What is Managing General Underwriter
This team member has been skiing since they were a toddler and once appeared on City TV ski racing at Blue Mountain
Who is Karla Green
Review cycles occur in this frequency
What is quarterly
This was the first Independent Review performed in 2022 with QA's new framework
What is the Submissions Review
This Specialty Lines Review was recently completed virtually using software that gave Wawanesa remote access to the brokerage's policy management system (TAM) for two weeks
What is the Totten Review
In the spirit of Halloween, the QA team dressed up as a group of teens ready to face the upside down from this hit Netflix series
What is Stranger Things