attendance
this is when a patient misses their appointment WITHOUT calling to cancel
What is a no show?
This is the time we have to make the biggest impression.
What is the first 10 minutes of an interaction?
This is how we thank the source.
What is a thank you note to the referring provider?
This is how we take pride in our space.
What is cleaning up after ourselves?
This is being vulnerable to learn from your peers.
What is GROW?
This is the amount of time a family has to call back following the first no show to remain on the schedule.
What is 48 hours?
This is how we show we still care long after discharge.
What is a past patient check in?
This is how we help more EI.
What are preschool/daycare screenings?
This is how we replace non-functional equipment.
What is informing your CD of something needing to be replaced?
We lead inclusively!
What is I BELONG?
This is when the family is immediately removed from the schedule.
What is a second no show?
This is how we make a connection prior to meeting a new family.
What is a pre-evaluation text reminder from the therapist?
This is how we reach more people in the community.
What are community events?
This is how we share the responsibilities.
What is great teamwork?
We put the patient first!
What is DO THE RIGHT THING?
This is the rolling period for tracking no shows.
What is 12 months?
This is how we can achieve more carry over.
What is more caregiver involvement?
This is how you market yourself as a professional.
What is a staff bio?
This is how we improve our workday.
What is changing mindsets?
We show up with pride and enthusiasm!
What is LOVE WHAT YOU DO?
This is the time when the therapist should be reaching out to the family if their patient is not here for an appointment.
What is 5 minutes into the scheduled session?
This is how we provide evidence-based treatment.
What are clinical care guides?
This is how we market our clinic from the comfort of our chairs/couches.
What is social media?
This is how we can continue to receive awards for being the best workplace.
What is always leading by positive example?
We pay it forward!
What is SERVE OTHERS?