Computer Parts
This part was used to type this answer.
What is a keyboard?
This is the first step of the troubleshooting method.
What is determining the problem?
This is the device Interns most often fix.
What is a Chromebook?
These are many of the skills needed to be successful in IT. (Name 2)
What are Patience, Customer service, Critical Thinking, Curiosity, Organization?
The device is in use and active.
What is deployed?
This part is rechargeable and allows you to use the device while not plugged in.
What is a battery?
This is often the first suggestion when troubleshooting an issue on the device.
What is restarting the computer?
The staff that interns work with the most.
Who are the building technicians?
While helpful to have, a career in technology does not require this.
What is a college degree?
This inventory status means the device is no longer functional and will be scrapped
What is the parts status?
This part of the computer is often considered the brain, all data is moved through this.
What is the CPU?
This is the place in settings you should go to if two monitors are "backwards."
What is display settings?
Tasks interns do during the summer. (Name 3)
What are power washing, unboxing, engraving, Chromebook repairs, inventory, or staff moves?
This job is often considered an entry level role in technology with a massive focus on customer service.
What is help desk? (or IT Support)
These are the two identifiers to look up a device in help desk.
What are the asset tag and serial number?
This computer part handles active temporary memory. It can be a removable part or integrated into the motherboard.
What is RAM?
The next step to take when you've run out of troubleshooting ideas or your solution requires credentials that you don't have access to.
What is asking a question? (Asking for help)
Students must take at least one of these classes during their time as an intern.
What is a WCC class?
This is the salary for a mid-level IT Specialist.
What is between $50,000 to 60,000?
This is how often a staff device or printer should be inventoried.
What is once a year?
Heat sinks, thermal paste, and fans are an example of this.
What is a cooling system?
This windows program allows you to see hardware usage, currently running services, and programs.
What is task manager?
This is the month you should apply for an internship with the Waterloo Schools
What is April?
What is Cyber security?
The method of recording the last time a device was physically touched by a tech.
What is auditing? (Audit date)