Front Desk
This is the # 1 reason clients visit the front desk.
Medicaid
FPMs
SNAP
SNAP
What does ICPC stand for?
Interstate Compact on the Placement of Children
How long does a worker have to respond to an report that was screened in as an "R2"?
48 hours
Who is our vendor for if a client is approved for installation of an AC?
Community Housing Partners
The number of Administrative Programs Assistants on the Finance team.
What is 4
On average this year how many visitors were served through the front desk monthly?
1,350
What is the emergency rate ($) for initial foster placement?
$1,200
A new safety assessment tool must be completed within ___ hours any time a new safety threat is identified, the safety plan changes, or the threat is no longer there, and the safety plan is lifted.
24 hours
WHAT ARE THE 3 THINGS THAT MAKE A HH MEMBER "VULNERABLE" and eligible for cooling assistance?
aged, disabled, or under 6
This is the bank that provides our purchasing cards.
What is Truist
This is the 2nd highest traffic day of the week at the front desk?
A. Tuesday
B. Thursday
C. Friday
Thursday?
What's the education placement meeting called?
Best Interest Determination (BIP)
How many days do you have to complete a family assessment?
60 days
Children under what years of age or younger who live with natural or adoptive parents, unless parental rights have been terminated, or stepparents, unless ties have been severed through divorce are required to be on a SNAP case?
21 years of age
This financial document authorizes services to be paid over a specific period of time based on approved budget requests.
What is a purchase order
So far in 2025, which month have we had the most individuals apply for benefits?
March = 288
What are the 5 court hearings in foster care?
Emergency Removal Order
PRO
Initial
Court Review
Permanency Planning
How often do you need to renew safety assessments, risk reassessments, and service plans?
90 days
What are examples of Medicaid Categories (Give 2 examples)
Child < 19, Expanded coverage, 80%, QMB, SLMB, QI, SSI
This document is filled out and submitted to a supervisor when an employee needs to make a p-card purchase
What is a budget request form
1,572 is the number of what at the front desk?
application registered in 2025 so far
What is the time frame to have medical and dental appointments completed?
1 year medical
6 months dental
How many years is someone on the central registry after a level 2 finding?
7 years
How many days do we have to have a decision by for MA PG before having to send out a notice?
7 days
The teammate who manages and coordinates Family Assessment Planning Team (FAPT) meetings.
Who is CSA Coordinator or Who is Rachel would be acceptable