WE _____ what WE're going to do.
Say
If you want to inspire trust externally, start here and establish a culture of trust. Ten letters.
Internally
Following up is less about making sure the employee is working on a task, but more about letting them know that you are ___ ___ ___.
There to help
WE #1. WE do the right thing. _____ .
Always
Then WE ___ ___.
Do it
This is your brand. It's who you are. It's your reputation. Eleven letters.
Credibility
These are the tools you should use to follow up.
Whatever works best for you.
WE #2. WE lead by ______ .
Example
When WE do this, we exponentially increase the likelihood that a task will get done.
Write it down.
If you want good results, it is important to be painfully clear about _______. Twelve letters.
Expectations
When someone follows through on a task, as leaders, WE should ____.
Celebrate it
WE #8. WE ____ each other. Diplomatically.
Challenge
After a task is assigned and written down, you need to do this.
Follow up
When you do what you say all the time, your team is happy, because every employee craves this. Eleven letters.
Consistency
Publicly celebrating success in this direction shows commitment to your team.
Up
WE #7. WE measure ourselves by ______ not _____.
Outcomes, activities
No matter what, you need to communicate this. We read a whole book about it.
The Why
Words of praise for a job well done are an essential form of follow-though, especially for employees who are _______. Twelve letters.
Overburdened
A failure to follow through can cause real damage to your _____ with your client, (or boss).
Relationship
WE #10: WE _____ over details.
Obsess