Values
Our Brand
40 years of fun
Members experience
FAQ from Agents
100

Walk in the shoes of the people we serve and those with whom we work.

Compassion


100

·Medicare and Retirement

·Employer & Individual

·Community & State

·UnitedHealthcare Global


These are part of:

UnitedHealthcare

100

UnitedHealth Group has been ranked no. __, in the nation on the Military Friendly Employers list and also Top Ten 2023 Military Spouse Friendly Employer

7th

100

What is the first step in Pre-Effective Engagement?

Pregister Member Portal
100

My upline is bullying me, I cannot take this any longer as of today (09/14). I have my intent to move all typed out, when can I expect to be able to move?

After the blackout period
200

Invent the future and learn from the past

Innovation

200

·Optum Rx

·Optum Health

  -Optum Care

·Optum Insight


These are apart of:

Optum

200

In 2023 we were ranked this on the Fortune 500 list

5th

200

What should the member activate before the effective date?

UCard

200

I am a FMO but I was told by my upline that I am becoming a SMO? Is this a new update coming?

Yes

300
Demonstrate excellence in everything we do 

Performance

300

These are roles of which Brand?

•Making health care more affordable

•Simplifying health care coverage

•Modernizing care delivery

UnitedHealthcare

300
We have been on Fortune Magazine's World's Most Admired Companies for this many years

13

300

If the member opts for this, they will jump start on earning rewards - spendable on the plans effective date

Paperless/SMS

300

My client is new to Medicare and their plan started on 09/01/2023, why have I not received the Initial Commission for this client?

We must wait until the True Up file comes back from CMS. 

400

Honor commitments.

Never compromise ethics.

Integrity

400

These are the roles of which Brand?

•Improving the patient experience

•Enabling providers to focus on patients

•Driving health equity

•Improving health outcomes 

400

In 2022, nearly 1 in this many people screeened by a HouseCall clinician had a condition they didn't know about - inlucing diabetes, prediabetes, hepatitis C and colon Cancer.

4

400

The UnitedHealthcare mobile app costs this amount available in most app stores:

FREE!

400

What is the last valid effective date for the yearly Dual Maintaining election period?

10/01

500

Build Trust through collaboration.

Relationships


500

Optum RX delivers over 190 million of these to consumer homes every year

Prescriptions


500

We have served at least this many beneficiaries so far 

15 Million

500

The Agent now has more access to assist clients in Jarvis. Under their Book of Business, agents are now able to assist MAPD members by:

Ordering Member ID or Update PCP!

500

My client received their Part B effective 09/01/2023, why is the app pending with ICEP chosen? If it is not valid, what EP should I use?

I am not a licensed agent so I can not tell you the EP to use. However, with the scenario you have described - typically clients postpone their Part B due to Employer coverage. Have they lost this?