Common Adjustment Text
Web Kickouts
Web Adjustments

100

Terminate Member

Web Event ID: 47201829

Name:

Cert SSN:

Term Date: 09/05/2014

Error Text: SL: 1 FAILURE : get HistoricalBenefits No history rows found for cvg 40493715 on 01/01/2005 DateofBirth:10/19/1964 lv_age:40

Term Member

100

True or False


Web adjustments may or may not have an error text.

True

100

What are the main adjustment types for web kickouts?

  • Terminations
  • Salary changes
  • Name Changes
  • Beneficiary Changes
  • Address Changes
  • Social Security Number Changes
  • Occupation Changes
  • Adding/Removing Dependents
  • Class Changes
  • Sort Group or Billing Location Moves
  • EOI Records
  • Anything the group can free form in the comment
200

Change Member Salary

Web Event id: 47177569

Name:

Cert SSN:

Salary: 105590.00    Salary C_Code: A

Effective Date: 05/05/2014

Error Text: SL:1 Failure : Unable to determine Member's basic Coverage Volumes (VBC 11) cvpCalculate.getVBCBasicCvgVolumes. pErrorText:No basic cvg VLI found for calcDate: 01-sep-14 in getBasicCoverageSeq member

Salary Change


200

How do you request missing information for a WEB adjustment?

Missing information will be requested via missing information email if possible, and other things (such as back charge letters) will be sent to the group

200

What ids are given at the top of the Web Adjustments Report?

Group Id & Web Id

300

Change Other Member Information: 

Web Event ID: 47628619 

Effective Date: 10/07/2014

SSN Correction

300

True or False 

Evidence of Insurability record(s) must not be updated in ARDIS if the enrollment or adjustment request originated from the web.

False

300

If benefits is Salary based and GI flag is No then?

All salary changes will kick out

400

Change Member Salary

Web Event ID: 47630464

Salary: $120000.00 Salary Code: A

Effective Date: 07/01/2013

Error Text: Review Salary Effective Date;

 a more recent salary exists in our system for this member



Salary Insertion

400

True or False


Web adjustments are processed in AWD?

False - Ardis

400

If benefits is Salary based and GI flag is Yes then?

Only salary changes over GI will kick out

500

Change Other Member Information

Web Event ID: 47630533

birthday is incorrect it should be 01/07/1985

DOB Correction

500

When member's name is changed on the web, it will feed and also change on what attached screens?

Any attached Evidence Maintenance Screen

500

If benefits is Salary based and GI flag is Yes/No then?

Salary changes will update, and benefit will not be affected.