Business Acronyms
PWAS
What is Points Web Availability Search?
PWAS 1.0 significantly increased the reservation search capability. It separated the Availability from the Eligibility and allowed for enhanced searches by resort name/city/state, multiple floor plans, multiple views, and month of check-in dates.
PWAS 1.2 enabled the Points Pricing Engine (PPE) which significantly reduces the calls to TSW and offered the ability to include "Points starting at...". Version 1.2 also provided detailed room types and room descriptions.
PWAS 2.0 will integrate with TSW Enterprise and will include the Customer Points Engine (CPE) - which will provide predictive eligibility for maximum purchasing power.
SSO
What is Single Sign-On?
SSO can enable:
What is OpinionLab and Foresee?
OpinionLab is a robust survey platform that includes enhanced analytic tools and data-rich heatmaps to gain true insight into user intent. Our analytics team uses the visualizations of user behavior to strategically optimize for high ROI impact.
Foresee is used to measure the complete customer journey, is used as an extension of the analytics team to uncover opportunities that will positively impact our business.
Our main Call Center's location.
What is Salt Lake City?
Legacy MVWC has six main offices. They are located in:
One week set aside in May in recognition of you and all of your efforts.
What is Associate Appreciation Week Celebration?
Your contributions to your local team and their impact on our Owners, guests and fellow associates set a standard of hospitality and success that are unrivaled in our industry.
RCDC
What is Ritz-Carlton Destinations Club?
The Ritz-Carton Destination Club is a vacation ownership program that provides luxurious vacation experiences for Members and their families commensurate with the legacy of The Ritz-Carlton brand. The Ritz-Carlton Destination Club resorts include luxury villas and resort amenities that offer inspirational vacation lifestyles tailored to each Member's needs and expectations.
DNS
What is Domain Name System?
The Domain Name System (DNS) is the phonebook of the Internet. Humans access information online through domain names, like nytimes.com or espn.com. Web browsers interact through Internet Protocol (IP) addresses. DNS translates domain names to IP addresses so browsers can load Internet resources.
Source data for Explorer Collection on MVC.com.
Room Pools point values are defined in this software.
What is TimeShareWare (TSW)?
TimeShareWare is the most widely used resort management software in the timeshare industry.
O.MVC.com uses TSW 2010, while VCAP integrates with TSW 2018 (TSW Enterprise).
NATO (North American Timeshare Organization) resort data will be upgraded to TSW Enterprise.
New combined loyalty program?
What is Marriott Bonvoy?
Marriott Bonvoy™ is the new name for our combined loyalty programs including Marriott Rewards®, The Ritz-Carlton Rewards® and SPG®.
VPG
What is Volume Per Guest?
Volume Per Guest is calculated by the number of tours divided by the sales volume.
For example: 100 people take a tour at a sales center. During that period, $300,000 towards timeshare was purchased.
vpg = 100 / $300,000
vpg = $3000
The VPG goal is ~3700
SSH
What is Secure Shell?
(SSH) is a cryptographic network protocol for operating network services securely over an unsecured network. Typical applications include remote command-line login and remote command execution.
Secure Shell utilizes a Public and a Private Key to authenticate between two services. We use SSH to silently transfer files from our repository to the target server.
The Payment Gateway for MVC.com.
What is Cybersource?
CyberSource is an E-commerce credit card payment system management company. Customers process online payments, streamline online fraud management, and simplify payment security.
Cybersource is used on MBT 2.0 for the purchase of resort specific offers.
System for processing reservations.
What is Marsha?
MARSHA stands for Marriott Automated Reservation System for Hotel Accommodations (reservation system)
MARSHA is a powerful reservation network and demand-management tool. MARSHA powers an industry-leading distribution system and is fully integrated with Marriott’s revenue management, eCommerce, customer loyalty, and property-management systems, as well as the Global Distribution Systems (GDS) used by travel agents and systems of e-Intermediaries.
Top of the Strand features incredible views of this building.
What is the Empire State Building?
Top of the Strand, one of Midtown Manhattan’s most spectacular urban oases, is set like a jewel on the 21st floor of Marriott Vacation Club Pulse℠, New York City. A retractable glass roof over the intimate rooftop lounge designed by Lydia Marks shows off the New York skyline year round. With its friendly atmosphere, dazzling views, well-made drinks and tasty light fare, Top of the Strand is New York City’s favorite rooftop bar.
RT
What is Reservation Transformation?
The goal of RT is to consolidate the Associate (17+) Applications that our call center associates use to service our owners/members. It is also intended to combine our markets into a single engine to simplify ownership across markets and brands.
The upcoming change will consist of decommissioning the GRC Tahoe Member site and allowing them to login to the MVC Owners site to have access to the PWAS functionality. Following suite will be the RCDC and VCAP websites.
SASS
What is Syntactically Awesome StyleSheets?
MVC.com uses a version called Dart SASS. Dart Sass's stand-alone command-line executable uses the blazing-fast Dart VM to compile our stylesheets. A simple batch file in the _source directory executes the SASS compiler and outputs the compiled CSS into the appropriate directories.
Software that provides insights to help us address issues impacting our site’s accessibility, SEO, content quality, brand compliance, data security, and more.
What is Siteimprove?
Siteimprove's cloud-based software allows us to improve our websites every day. Capabilities will help us enhance content quality, work towards accessibility compliance, drive search engine traffic, meet data privacy requirements, and measure website performance and ROI—all from a single platform.
Loan Middleware servicing platform.
What is Fiserv?
Fiserv, Inc. is a US provider of financial services technology. The company's clients include banks, thrifts, credit unions, securities broker dealers, leasing and finance companies, and retailers.
The company's spirit to serve hashtag.
What is#TheMVWAY?
#TheMVWWay represents – Our Culture of Fun. Our Spirit to Serve. Our Way.
There is nothing more fun than going on vacation with family and friends, creating memories that will last a lifetime.
The fun, however, is not just for Owners and guests … our associates, regardless of their job, are encouraged to have fun too! Creating an environment they want to come to every day is a top priority. An environment that is comfortable, fosters teamwork, allows everyone to be themselves and most importantly reinforces #theMVWay.
EBITDA
EBITDA stands for Earnings before interest, tax, depreciation and amortization (EBITDA) is a measure of a company's operating performance.
Fourth Quarter 2018 Results:
OWASP
What is Open Web Application Security Project (OWASP)?
As many as 25 percent of web apps today are vulnerable to eight of the entries on the OWASP Top 10, according to Contrast Security research, and 80 percent had at least one vulnerability.
The number of Resorts listed on MVC.com.
What is sixty-seven?
Marriott Vacation Club offers 66 unique resort destinations, plus Marriott Vacation Club Pulse®, San Francisco anticipated to open on May 21st, 2019.
The last resort added to the MVC portfolio in 2018.
What is Marriott's Bali Nusa Dua Gardens?
2018 – Marriott Vacation Club announces the opening of Marriott’s Bali Nusa Dua Gardens – the company’s first resort in Indonesia.
Our tropical vacation ownership resort - Marriott's Bali Nusa Dua Gardens is set in Nusa Dua, Bali, Indonesia. This premium resort offers comfortable guest rooms, one- and two-bedroom apartments with furnished balconies and all the comforts of home.
MVW's first resort.
What is Marriott's Monarch on Hilton Head Island, South Carolina?
1984 – Marriott Ownership Resorts Inc. (MORI) is established on April 17, 1984 and Marriott’s Monarch on Hilton Head Island becomes the first MORI resort.