Safety and Security
Business Documents
ICSC
Phone Conduct
Random
100

You report here in the event of an emergency.

What is Safe Haven?

100

These branch Employees can open business accounts.

Who are licensed bankers?

100

This is what we use to have customers consent to account opening.

What is Click-to-Sign?

100

These two things should be stated when answering the phone at the branch.

What is name and location?

100

She is the BM at the Chase location in Webster Groves.

Who is Tammy Braden?

200

This needs to be set for second employee to approach branch.

What is the opening signal?

200

LLC stands for this.

What is Limited Liability Company?

200

Bypassing all additional authentication options will cause this to happen.

What is the transaction will be stopped?

200

We use this when talking to another JPMC employee on the phone for verification.

What is a ConnectUs code.

200

This is the main resource for safety and security in the branch.

What is the Emergency Binder?

300

This is the most secure way validate a customer on Teller Express.

What is Debit Card w/Pin

300

This person is Liable for any loss in a Sole Proprietorship.

Who is the Owner of the business?

300

This helps ensure entities and customer information are secured before leaving for the day.

What is the Branch Closing Checklist?

300

This type of debit card maintenance cannot be done over the phone.

What is PIN change where they pick their PIN?

300

These are the two participants used in dual control.

Who are the Performer and Observer.

400

This person has the full combo to an entity.

What is Sole custodian? 

400

We go here to find the business account opening checklist.

Where is Forms Online?

400

Chase Cross product verification requires us to collect this from the customer.

What is the CVV code on the back of the Debit Or Credit Card.

400

You press these two buttons to Park a call.

What are more and park?

400

Webster Groves plays this rival high school every year on Thanksgiving to play for the Frisco Bell.

Who is Kirkwood High School?

500

These are the two things we need from a vendor before they can enter a secure area of the branch.

What are ID with company name and work order?
500

To check good standing with the state Missouri you would go here.

What is the Secretary of State Website?

500

We must obtain this document before accommodating and clients with Click-to-Sign.

What is The Authorization for Banker to Electronically Sign Documents Form?

500

ABMs, BMs, Private Client Bankers, Relationship Bankers can close accounts over the phone when this happens.

What is they recognize the client by name and voice?
500

This is the limit for ABs to release a wire transfer.

What is $250,000.00