Mentor DOC
A cow and a donkey are coming round the corner.They crash. Which one is wrong?
The cow, because he should have blown his horn.
Within what timeframe should calls be answered?
2-3 Seconds
What tastes better than it smells?
Your Tongue
Mi madda have a pretty house, but is one stick hold it up
Umbrella
What does CRM stands for?
Customer Relationship Management
Why is every river rich?
Because every river has two banks
Before the call ends its important to state the ___ before releasing.
Survey/ VOP
Sweet water tan (standing) up
Sugar cane
What deh front a woman and backa cow?
The Letter ‘W’
How can you search for case numbers or Interaction Number in one place?
Global search
Prime Minister, doctor and Governor General which one wear di biggest hat?
The one with the biggest head.
If three seven is twent yone, how much is seven trees?
A small woodland
Four brothers went on a trip, two before and two behind. The two behind could never catch up with the two in front
The wheels on the car
There are two monkey on a tree and one jumps off. Why does the other monkey jump too?
Monkey see Monkey Do
If 60 seconds make a minute, 60 minutes make an hour, 24 hours make a day, and seven days make a week. How many seconds are in one month?
The 2nd and 22nd.
Why is Europe like a frying pan?
Because it has Greece at the bottom
What Type of Dress can never be worn?
Address
Little Miss Mary tear her yellow dress and nobody kyaan (can) fix it.
Ripe banana
What do trains and clothes have in common?
They both spend a lot of time on lines.
When using quick start+, What button do you click to create your case?
Associate to Policy
______ _______ should be read daily in order to be kept up to date on changes.
Mentor Alerts
Before giving any PHI the call must be _____________.
Authenticated.
What is the difference between a plantain and a tailor
The plantain must fit (mature) to cut (harvest) and the tailor must cut to fit.
A boy and a farmer went to Westmoreland to plant some yam. The boy is the farmer’s son, but the farmer is not the boy’s father. What is the farmer’s relation to the boy?
His mother!.
Four mongrel dogs were racing from Bull Bay to Kingston. One was in the lead, got tired, then the other three passed and left him behind. What time was it?
1:03 (3 pass one)