Day 1
This is the name of the Learning & Development Specialist for PMAMC.
Who is Randi McClain?
This is the name of our centralized & uniformed shared resources website.
What is Sharepoint?
This is the name of our claims management system.
What is Guidewire, or Claim Center?
Subsequent reserve changes and updated action plans should occur immediately, but no longer than within ____________ of your notice of the change, or the change occurring, whichever came first.
What is 30 days?
This is electronic communication between PMA and the applicable state.
What is Electronic Data Interchange, or EDI?
This is the name of our current email management system.
What is Lotus Notes?
This is our President at PMAMC.
Who is Frank Altiere?
This is when initial contacts are due.
What is, within 24 hours of assignment?
This is where we capture salary continuation information inside of Claim Center.
What is Loss Details / Benefits / Salary Continued?
This is the latest version of EDI reporting available.
What is Version 3.1?
This is the name of the database inside of Lotus Notes, wherein individual account Special Handling Instructions are housed.
What is the CIC database?
This is the folder wherein all reference material related to THIS training class is currently located within Sharepoint.
What is "New Employee Reference Materials 2020?"
This is when the compensability determination, and initial reserves (and accompanying action plan) must be documented within the claim file.
What is within 15 days of assignment?
Before you are able to update the Medical Management tab with the applicable IME information, you must first input the provider in this location inside of Claim Center.
What is Parties Involved?
This is the number assigned to the file by the state board.
What is JCN, or jurisdictional claim number?
Name something that may NOT be contained in your email signature block.
What are quotes, verses, pictures, etc.?
The Print File Request function for IME's and MSA's can be found here.
What is Useful Links within Sharepoint?
This is where we capture information regarding kind of disability within Claim Center.
What is Loss Details / Kind of Disability?
This is the portion of Claim Center you would update if you received information that your injured worker had high blood pressure.
What is Medical Management / Medical Management / Comorbid Disability Factors Array?
This is the name of our internal EDI Transaction System, to which all claims professionals have read-only access.
What is ETM?
This is the name of the system that allows our customers to have access to our notes and documents.
What is CINCH?
This is our Sr. Vice President for the entire claims shop, here at PMAMC.
Who is Jim Walsh?
This is the name of the system wherein we catalogue all recorded statements.
What is ACS?
This is the number of steps to issuing a check from Claim Center.
What is 3?
This is the part of ETM that shows you every transaction filed, not just the most recent transactions.
What is Data Warehouse?