Terms
What is the name of the company that came before Steam Logistics
Access America
Dry Van
Whats the purpose of DAT
To source trucks, quote lanes
how many account can I have in my name
150
Whats our goal for cold calls a day
minimum 60/ day until you have a book of business
When the driver is asked to help load or unload the commodity from his trailer, he will ask for this extra fee
Driver Assist
Used when hauling ice cream, or pharmaceuticals
Reefer
If I need to find a driver to run a lane I will use this function within DAT
Search Trucks
When adding an account in my name, I add it to this section
Inside Sales - Domestic
What does cross selling mean?
utilizing the other modes to work together to land customers
Metal or Heavy plastic device used to assist in anti tampering or theft of the product
Seal
We use this due to the ease of loading due to being 5ft of deck height, whether it be from the side with a forklift or top loading with a crane.
Flatbed
Explain to the class what market conditions are and why we look at it before quoting a lane for a customer?
Loose market v Tight Market
Prospect and keep accounts in our name up to date
What is my goal with a cold call?
book a follow up appointment
Explain to me the HOS
Hours of Service: 24 hours in a day drivers can operate for 14 and reset for 10. After 60 hours they must reset for 36
Used to haul containers, the trailer the container sits ontop of
Chassis
Smile and Dial, what is your manager expecting of you when asked to do this?
Outbound call and cover a truck
How long do I have between logging events to keep an account in date?
21 days
Who am I trying to reach when making my cold calls?
The DM
Explain the difference between an Interstate and an Intrastate carrier
Interstate = MC#
Intrastate = DOT #
If my customer needs me to haul a 80ft wind beam, it will go onto what type of trailer
Extendable flatbed
What is my most favorable margin percentage when quoting lanes to win business
10-15 %
When adding an account to my name, what are my next steps immediately after
Logging and event
What are some things I can do to get better action in my cold calls?
switch up the time, do research beforehand, have company website pulled up when calling