Solving Problems Effectively
What is the first step in solving a problem?
Identify the problem?
What does sexual harassment primarily violate?
Workplace safety and respect
This service helps you create or improve your resume.
Career coaching
Showing up on time every day demonstrates what quality?
Reliability
Listening without interrupting is called what?
Active listening
This step involves thinking of as many solutions as possible before judging them.
Brainstorming
True or False: Harassment can be verbal, physical, or non‑verbal.
True
This barrier is often solved by a bus pass or transportation assistance.
Getting to work reliably
This positive behavior means doing your best even when no one is watching.
Integrity
Name one sign of good communication.
Eye contact, clear speaking, respectful tone, or asking questions
Name one reason why reacting while angry makes problem‑solving harder.
Your emotions block clear thinking
Other accepted: acting on impulse, not thinking logically, escalating conflict
If someone at work continually makes unwanted comments about your appearance, what is this called
Unwelcome conduct or harassment
What do you call employers who are open to hiring individuals with a criminal background?
Second‑chance employers
Completing your tasks, asking questions, and following directions shows what workplace habit?
Professionalism
If you repeat back what someone said in your own words, what skill is that?
Paraphrasing
This problem-solving step helps you compare options to find the safest and most realistic one.
Evaluating solutions
Name two people you can report harassment to
A supervisor, HR, a workplace hotline, or your employment coach
Which service helps with things like training, career workshops, or job fairs?
The workforce center
Name one way workers show strong work ethic when facing challenges.
Staying calm, problem-solving, asking for help, or continuing to work
This type of communication includes body language and facial expressions.
Non‑verbal communication
You had a ride cancel last minute. List two possible solutions.
Use public transportation, call a coworker, walk if close, rideshare, or notify supervisor
This illegal behavior occurs when someone is punished for reporting harassment.
Retaliation
List two helpful supports a re-entry employment program might offer.
Interview clothing, job search help, certifications, transportation, retention support, or job referrals
What does it mean to take accountability at work?
Owning your actions and correcting mistakes
Name one reason communication is important in the workplace.
Avoiding conflict, understanding directions, teamwork, or building trust