General Knowledge
What are Veronica's office hours during the school year (in a typical week)?
Monday-Friday 2pm-10pm
Wednesdays 3pm-11pm
How many community socials should you do per month?
At least 2
How do you retrieve a student's name to include in an incident report?
Ask for student ID, Room number, Name (and confirm on eRez before leaving)
Dons cannot visit the Residence Mental Health Therapists, true or false
False! You can make an appointment with them
A student is passed out and unresponsive while you are doing rounds. Who do you call?
Campus Security Emergency Line (613-533-6111)
What time are our weekly team meetings?
Wednesdays 10pm
How far in advance should you submit the pre-approval log for a community meeting?
1 week
When a Don has an on-call shift, what time does that shift take place?
8pm-7am
If a student says they are fine at the end of the conversation, should you still write a PSL?
Yes
You have attempted to disperse a party, but the students are not compliant and continue to defy you. What do you do?
Try to de-escalate, call Campus Security
Who is your Assistant Manager?
Kory Melnick
How soon after a program should your reflection be submitted on eRez?
24-48 hours after
When you get a call on the on-call phone, what is the first thing you say?
Hi this is (name), Don on-call for (building).
What are the 5 steps of the peer support model?
1. Building rapport
2. Main concern (past, present, future)
3. Action plan
4. Ending
5. Documentation
You confiscate a subwoofer from a student, where would you take this prohibited item?
Temporary storage (Morris Hall)
You as a Residence employee can hook-up with one of your students (even if it's just for one night at the end of the year)
NOPE PLEASE DON'T
How should you format your ICs in eRez if you can't get a hold of a student?
Write down all the days and ways you tried to contact them
You spot a broken window/broken glass while on-call. What do you do?
Call Victoria Hall Front Desk (they will dispatch after hours facilities staff)
Do PSLs need to be in third person?
Nope!
You go to pick-up the Don on-call bag at Victoria Hall front desk and they tell you it was never returned from the night before. What should you do?
Contact the Don on-calls from the night before to see where it is
What are our building mascots?
Leonard - lemur
ET - elephant
When are the first set of ICs due?
September 7th
What time does the front desk call the on-call phone for a check in?
Between 8pm and 8:30pm
Who receives the peer support logs when it has been submitted?
The Residence Support Coordinator (Deighton Edwards)
What 3 reasons would you call the RLC on-call for?
Sexual violence, suicidal ideation, harassment & discrimination (H&D)