What does PSHT stand for?
What is a Psychiatric social Health Technician?
The ________ Framework is a structured framework for setting clear, actionable, and achievable goals.
What is SMART?
What is one key component of Effective Communication?
What is...?
Clarity, Active Listening, Nonverbal Communication, Feedback, Empathy
___________ is our "hidden sense" that provides information about the internal state of the body.
What is interoception?
Name a common cause of conflict.
What is...?
Miscommunication, differing goals, cultural or generational differences, lack of resources, personal values or perceptions
PSHT's are the "______ & ______" of the unit. (Hint: think body parts!
What are eyes and ears?
Smart goals should be _________, so progress can be tracked with concrete indicators.
What is measurable?
The T.E.N.S. Framework is a helpful tool that highlights the key elements of professional greetings. What do the letters in T.E.N.S. stand for?
What are...?
Touch, Eyes, Name, Smile
What is the first step in the pathway to self-regulation?
What is noticing body signals?
What is collaborative?
What is one thing a Psych tech is expected to do day to day?
What is....?
Observe, document, de-escalate, support groups, vitals, support in ADLs
The R in the SMART framework stands for _______.
What is relevant?
_______ Communication uses images, graphs, charts, and videos to clarify complex information and support understanding.
What is Visual?
Increased heart rate happens with this emotion...
What is...?
Anger, excited, anxious, etc.
Name one stage in Tuckman's Stages of Team Development and describe it.
What is...?
Forming: learning about one another; seeking guidance about goals
Storming: conflicts, differing opinions, power struggles
Norming: established norms, cohesion, collaboration
Performing: efficient operations with trust, autonomy, and shared goals
What is...?
Keeping clients safe, supporting the clinical team, help clients stabilize, etc.
The "S" in the SMART Framework stands for _______, meaning goals are clear and well-defined.
What is specific?
True or False: Aggressive communication is more effective than Assertive communication?
What is false?
Trauma makes it EASIER or HARDER to identify and manage body signals.
What is harder?
Name a conflict resolution strategy.
What is...?
Identifying issues and needs, distinguishing facts from fiction, opening the conflict conversation, gaining alignment and brainstorming, mutual agreement/compromise
True or False: There is opportunity of career growth for PSHTs.
What is true?
The "I" and "E" in the extended "SMARTIE" Framework stand for...
What are inclusive and equitable?
What are the 5 components of the communication cycle?
What are...?
Sender, Message, Receiver, Feedback, Context
What is the type of breathing that assists with regulation?
What is diaphragmatic breathing?
Our _____ can lead to conflict. Examples of this are assuming negative intent or stererotyping.
What is bias?