Role of PSHT
Goals
Effective Communication
Emotional Regulation
Teamwork, Conflict Management, and Resolution
100

What does PSHT stand for?

What is a Psychiatric social Health Technician?

100

The ________ Framework is a structured framework for setting clear, actionable, and achievable goals. 

What is SMART?

100

What is one key component of Effective Communication?

What is...?

Clarity, Active Listening, Nonverbal Communication, Feedback, Empathy

100

___________ is our "hidden sense" that provides information about the internal state of the body.

What is interoception?

100

Name a common cause of conflict.

What is...?

Miscommunication, differing goals, cultural or generational differences, lack of resources, personal values or perceptions

200

PSHT's are the "______ & ______" of the unit. (Hint: think body parts!

What are eyes and ears?

200

Smart goals should be _________, so progress can be tracked with concrete indicators.

What is measurable?

200

The T.E.N.S. Framework is a helpful tool that highlights the key elements of professional greetings. What do the letters in T.E.N.S. stand for?

What are...?

Touch, Eyes, Name, Smile

200

What is the first step in the pathway to self-regulation?

What is noticing body signals?

200
A ______ mindset is an approach that prioritizes teamwork, shared goals, and collective problem solving.

What is collaborative?

300

What is one thing a Psych tech is expected to do day to day?

What is....?

Observe, document, de-escalate, support groups, vitals, support in ADLs

300

The R in the SMART framework stands for _______.


What is relevant?

300

_______ Communication uses images, graphs, charts, and videos to clarify complex information and support understanding.

What is Visual?

300

Increased heart rate happens with this emotion...

What is...?

Anger, excited, anxious, etc.

300

Name one stage in Tuckman's Stages of Team Development and describe it.

What is...?

Forming: learning about one another; seeking guidance about goals

Storming: conflicts, differing opinions, power struggles

Norming: established norms, cohesion, collaboration

Performing: efficient operations with trust, autonomy, and shared goals

400
The Psych Tech role is important because...

What is...?

Keeping clients safe, supporting the clinical team, help clients stabilize, etc.

400

The "S" in the SMART Framework stands for _______, meaning goals are clear and well-defined.

What is specific?

400

True or False: Aggressive communication is more effective than Assertive communication?

What is false?

400

Trauma makes it EASIER or HARDER to identify and manage body signals.

What is harder?

400

Name a conflict resolution strategy.

What is...?

Identifying issues and needs, distinguishing facts from fiction, opening the conflict conversation, gaining alignment and brainstorming, mutual agreement/compromise

500

True or False: There is opportunity of career growth for PSHTs.

What is true?

500

The "I" and "E" in the extended "SMARTIE" Framework stand for...

What are inclusive and equitable?

500

What are the 5 components of the communication cycle?

What are...?

Sender, Message, Receiver, Feedback, Context

500

What is the type of breathing that assists with regulation?

What is diaphragmatic breathing?

500

Our _____ can lead to conflict. Examples of this are assuming negative intent or stererotyping.

What is bias?