By the numbers
3000 BCE
What does 'P' stand for in SOAP?
Plan
When should the practitioner explain their policy and procedures?
During the initial consultation.
True or False
Smiling is an indication the client is feeling discomfort?
False
Fidgeting, flinching, muscle contraction
Giving consent is considered a communication skill.
False
Body language, writing and speaking
How long has manual therapy been a major part of medicine?
5000 years
True or False
Watching how a client reacts when they are describing their health history is considered an "observation"
False
True or False
Client history should be included when discussing operation and client interaction policies.
False
Sexual Boundaries
Missed or late appointments
payment
any medical history changes, new meds, surgeries, ect.
What are 3 examples of nonverbal communication?
Gestures, facial expressions, posturing, ect.
When was The Wellness Model was developed ?
1960's
What is the outline a practitioner can follow when giving massage treatments?
Treatment Plan
True or False
When discussing your business policies you should inform the client of file confidentiality procedures.
True
What is the process that ensures the client understands the extent of the massage service?
Informed consent
What are the 3 communication styles?
Visual, auditory, kinesthetic
What century was the term 'massage' used in America and European literature?
19th
True or False
Keeping accurate records is tedious but not essential for a professional operation.
False
When asking 'what do you do with your free time?' will help the practitioner determine what about the client?
Where they carry their stress
In what way does keeping accurate records of the clients treatment plan helps the therapist?
achieve better results
show improvement over time
What is the therapist main mode of communication?
Touch
When did Neuromuscular techniques appear in Europe?
1940
True or False
Summarizing what the client says and stating it back to them is an example of a SOAP note.
False
Active Listening
This is helpful when locating the clients sore or stiff areas that require attention?
This body diagram
Noticing how the client holds their body and moves is an example of what?
An observation
What are two ways of asking questions to determine clients needs?
Written and verbal