Rules Rule!
How to Q
Where go?
Document Dash
Potpurri
100
this rule allows only one copy of this item in a sale

What is exclusive

100

"My Cars send when I hit Send Car on my Keypad"

Terminal Key Only

100

I need to add a Clock in for Bobby Mitchell

Tools > Timecard Editor

100

What does it mean when a DFI has the HDD Hard Disk Drive LED turn Red?

Hard drive is being accessed. 

DOC #81086 

100

This field in the systems tab tell me what serial port my SRMB uses

SRMB-1 port

SRMB-2 port

200

This rule allows customers to receive an item on their birthday

BirthdaySpecial

200
"My cars send when they enter the tunnel"

Controller Interface

200

I need to pull up my General Sales Report 

Reports > Sales, Stats & Inventory > General Sales

200

What does the button function "Return Item" do?

The next item will be added to the sale with a negative quantity and amount 


DOC#SW0742 

200

What TW report gives me the current configuration of all my devices?

Setup or Setup Detail

300

this rule allow you to give a percentage discount of items in a certain group and the discount should be able to enter the sale before the items

PersistentGroupPercent

300

"My cars just get sent automatically"

At Queue Position 1

300

I need to setup a new terminal

Setup > General Systems > Terminals

300

What does it mean if a barcode uses the $P format

this barcode is a Prepaid Code

DOC #11956 

300

This message format makes a Signature line

{FU,TX}

400

This Rule Works as both a percentage and flat discount

Persistentltdgrppct

400

This field tells us whet Service Provider to use for buttons with any function of "Servicer #X"

Service Provider - Terminal Editor

400

I need to change what the Footer/Trailer of my receipt Says

Setup > Peripheral Management System > Messages

400

What does the power LED "5VDC" mean on a TCS2?

supplies power to the motherboard and serial interface board 

DOC #TW0083 

400

What are two reasons the queue can get out of order?

cars jumping the line, Cars leaving before getting washed, washes not sending over from SW to TW

500

This rule allows the item to enter if a customer has enough credits towards a certain wash

(example 10th wash free promo)

FreeNthWash

500

This field allows sale to automatically enter the queue when paid

enter Q if done? - Terminal Editor

500

I need to access my system settings 

Setup > Sales > Misc Sales options

Setup > Labor > Misc Labor Options

Setup > Customer & Loyalty > Loyalty Promotion Options

500

What Is one possible cause if my XPT Bill acceptor over/short is over?

XPT sale was voided.

Original deposit was corrected to match count (overage is in corrected deposit, not automatic deposit). 

DOC #30995 

500

What three things need setup in TW when setting up a new device?

Device, service Selection, and Service Group