Cool Juice
Circle of Cool
Power & Air
Way Past Cool
Cool Customer
100

The energy LOST after a change of state

What is subcool? 

100

Creates a refrigerant pressure differential

What is a compressor?

100

The ideal CFM per ton of cooling

What is 400 CFM? 

100

Switches the jobs of the evaporator and the condenser

What is a reversing valve? 

100

A type of question to learn about the equipment and/or the problem the client has

What is a technical question? 

200

As pressure increases, so does this

What is temperature / saturation temperature? 

200
This device rejects heat

What is a condenser? 

200

Like an alternator for your compressor

What is a capacitor? 

200

Type of system using both a gas-powered furnace & a heat pump

What is a dual-fuel system? 

200

A type of question aimed to build a relationship and forge trust with the client

What are rapport questions?

300

A refrigerant with lower flammability & lower toxicity

What is A2L refrigerant? 

300

An intentional restriction to lower pressure

What is a metering device / TXV? 
300

The two wires needed to open the compressor contactor

What are Y and C? 

300

The mode a heat pump enters after enough time or steep enough drop in coil temperature

What is defrost mode? 

300

Requires a longer, more detailed answer. 

What is an open-ended question?

400

The process of lowering pressure to boil off excess moisture in a refrigerant circuit

What is evacuation? 

400

The state of refrigerant as it leaves the evaporator coil

What is low-pressure, low-temperature vapor? 

400

The recommended CFM for this size of A/C

What is 1200CFM?

400

A valve allowing refrigerant to bypass a metering device

What is a check valve? 

400

A type of questions to learn about how a client lives in the home and uses their equipment

What is a lifestyle question?

500

The process which refrigerant is purified and used for re-sale

What is reclaiming? 

500

The state of refrigerant as it leaves the metering device

What is 80% liquid and 20% vapor mix? 

500

The most likely cause for high pressure trips on the condenser

What is a plugged condenser coil? 

500

The temperature at which a heat pump switches to alternate heating source because it can't efficiently keep up

What is the balance point? 

500

A moment during a call to stop and update client and go over findings before you go over options

What is a check-in?