Trivia
Apex predator and the largest members of the dolphin family
What is an Orca
3 Practices with potential opportunities around overcoming price objections, OD hand off, smart scheduling.
Who are the Bottom 3 COC
Weekly open appoinments per practice create
What are exam needs
The last slide in the deck
what is the Quote of the week
Who would you like to celebrate
Freebie!!!! Celebrate someone from your team
Despite the name, Cesar Salad was invented in which country
What is Mexico
AR, COC, Exam growth, Optos.
What are Big Movers
Scheduled appointments without a "bright green" check
What are unconfirmed appointments
Generate additonal revenue during down time
Money wheel
Greets patients as soon as they walk in, and confirms appointments.
Who is the PCC (shout them out)!
What type of dog is Bluey?
What is an austrilian cattle dog (blue heeler)
Practices that frame styling during wait times and ask life style questions to earn patients business.
Who are Top 3 COC
Not pre appointing your current patients for next year and/or booking appoinments for current months
What are recalls
Variances created by a budget defecit or over use of hours can be found where
What is productivity and staff payroll report
Supports PM and can step up to take on various roles in the practice
Who is the Assitant manager (shout them out)
Who was shot and mortally wounded while leaving the Hotel Ambassador in Los Angeles on June 5, 1968?
Who is Robert F. Kennedy
Four wall control, floor leadership, proper budget setting
Who are Top 3 Budget
Besides exam growth, no show appointments and cancellations impact what KPI
What is the Show rate
Weekly practice visits from Damian, Shavon, and Casey
What is Weekly Travel
Field leader that hijacks our call, wears cowboy boots, and invested in our success/individual growth.
Damain Pelican (shout him out) LOL!!!!
Celebrated American aviator and aviation pioneer who mysteriously disappeared in 1937
Who is Amelia Mary Earhart
Practices delivering exceptional customer care, warm authentic greetings, and patient follow up.
What is 100 NPS
Community out reach, networking, and sponsorship
What is Marketing
Updates related practice changes, complaince training, or opertaional updates
People Operations
drives optos results, partners with OD's, and checks VA's
What is the Tech/DA (celebrate your Tech/DA)