Ethical Principles
Autonomy is
personal freedom
Culture of ____ is EVERYONE’S responsibility
Safety
_____ can be defined as the use of individual traits and abilities, in relationship with others, and the ability to (often rapidly) interpret the environment or context in which a situation is emerging and enter that situation in the absence of a script or defined plan that could have been projected.
Leadership
Beneficence is
duty to do good
Nurses are ____ managers all the time.
risk
Quintuple aim includes
improving population health, cost containment, patient satisfaction, well-being of healthcare workforce, and equity.
Veracity is
truth-telling
The goal of ____is to improve the system, not to assign blame.
quality management
Complex adaptive science aka "complexity theory" is an approach
to understanding today's complex healthcare systems. Goal is to examine a problem through multiple lenses.
Fidelity is
keeping one’s promises
_______ involves continual analysis and evaluation of products and services to prevent errors and to achieve customer satisfaction.
Quality improvement (QI)
Bleich’s tasks of management include
identifying the systems and processes over which the manager has responsibility.
Paternalism is
assisting with decision making
Risk Management is
defining situations that place the system at some financial risk, such as medication errors or patient falls
_________ is the ability people have to understand themselves and others.
Emotional intelligence