Scripts
what script do we use to add special requests or to communicate info to the airline
OSI SSR
what letters indicate first class? And where should you see them?
F, A
Before Business Class (J C)
when we're looking at flights and see (neutral) because we didn't specify teh airline in our search, how do we specify to only show us United flights?
A-UA
How do you see availability you were previously looking at without having to retype the long format
A*
which non arc airlines do we NO LONGER book as of 2023
Spirit and Frontier
What can the TSA script be used for? tell me at least 3
TSA
PASSPORT
FREQUENT FLYER
what letters are premium economoy for TAP airlines
no premium economy
after you sell your outbound and return, what format should you use to see them both?
*A or *R
If we choose the letter class of service using the class of service pdf (menaing we do not choose y for economy, but instead, choose a different letter), what is our pricing format
4P
when doing a passive booking, how do we get the credit card needed for payment on the airline's website and in worldspan
request single use card in MAUI
if cm wants to cancel a refundable script, which specific script should you use
Postbook script> Refund ticket
what letter is basic economy on Alaska Airlines
X
what is the format for flights departing on october 9 chicago ohare to houston hobby leaving at noon on AA
How do you view notes?
*UZ
MB
If there's an asterick to the left of your flight numbers, what does that mean and how can you check?
Code share
V*
what script should we run when processing an exchange. Hint* we have to run it 3 times if it fails
REXCH Rapid Exchange
what letter is business class on Southwest?
there is no business class. Only economy
if I wanto sell tickets on line 5 for 3 adults and 1 lap infant in business class, what is my format
03J5
or
03C5
If cm wants basic economy, what is the pricing format?
4PLFB
what is the airport code for Cusco Peru
CUZ
when will you HAVE to process a manual exchnage using the manual exchange script? {Hint: there's 5}
rexch fails 3 times
mixed carrier
unconfirmed schedule change
exchanges with waivers (not DL, UA)
int'l lap infant
if the cm wanted business class on the outbound and premium economy on the return for 1 pax on line 3, what would our selling format be?
01J3
01W3
what is the format to search for return flights if it is not a rountrip (example, cm is flying out of a different airport than they originally landed) with no specific time or airline
A(return date)(city pairs)
How do you view info in the pnr like TSA number, freq flyer number, and special requests ?
*G
what are some of the disadvantages for flying with 2 seperate carriers who DO NOT share a ticketing agreement? (tell me at least 2)
luggage may not be transferred
missed flights due to delays/schedule changes
no compensation for missed flights
additionals fees may apply for changes