Show:
Renters
Auto
Homeowners
SBOs
State Variations
100

Do you have to run the Credit Score if you are doing a quick quote?

No, you can select a number from the drop down. 

100

What are the states we cannot complete an Auto quote?

New York and New Jersey

100

What is the tool used to verify the house components when quoting a HO?

RCT Tool

100

What is the process you need to follow if the customer is getting a divorce and want their own policy?

  • Split off
100

What are the Underlying Liability Limits an insured must carry if they want to get a PUP policy in the state of Oklahoma?

Insured must carry at a minimum, Underlying Liability Limits 250/500/100 for Auto and $300,000 for Homeowners

200

What are the mandatory coverages on a Renters policy?

C- Personal Property Protection

X- Family Liability

Y Guest Medical

200

You must read the ____ _____ prior to initiate any quote.

Credit Script/ Data Ordering Script.

200

What is the state where Allstate has paused business across all channels (CCC, web, agency)? 

California

200

Who are the spin offs limited to?

Spin offs are limited to sons/daughters, stepchildren, foster children or parent child relationship.

  • It should not be used for other relatives or friends.
200

What is the requirement a customer needs to fulfill when processing a split off in the state of NC?

Customer must provide proof of residency. You cannot continue with the process until you receive and validate the proof sent. 

RA- Marital Split Off/ step 3

300

What is the name of the extended coverage a customer can add if they have an expensive engagement ring?

SPP- Scheduled Personal Property

300

If a quote exists and is older than ____ days, you must start a new quote. 

45 Days

RA 

Advisor Pro - Auto Application for Coverage Process/ Part 1

300

What are the mandatory coverages for a HO?

A - Dwelling Protection

B - Other Structures

C - Personal Property Protection

D - Additional Living Expense

X - Family Liability

Y - Guest Medical

300

When setting expectations for an Auto out of state move what information you will ask the customer to provide you so you can process the change?

  • New Address
  • Names of household occupants who have moved
  • Vehicles that have been moved
  • Credit card/Check-by-Phone information if a down payment is required (most Customer Moves are COD).


300

What is the process when a customer wants to do an out of state move for Motorcycle, ORV, Motorhome in the state of CA, FL or TX

Write as New Business


RA -Out of State Customer Move/ step 6


400

What is the base limit for Family Liability Coverage?

100,000 per occurrence 

 

400

how old at least one name insured has to be to bind a policy?

18 years of age

400

What is the RS - Roof Surfaces Extended Coverage Endorsement?

  • With this endorsement, the customer will be insured for replacement cost on the roof for wind and hail.
  • The roof must qualify to purchase this endorsement (age, condition, and zip code).
    • These qualifications will vary by state.
  • Can apply mid-term if that is when they have their roof replaced. 
400

What other endorsement you need to do after you complete a spin or split off?

You will need to remove the driver and vehicle(s) from the existing policy.

400

What is the Driving record requirement on the state of Mississippi in order to qualify for Auto line 10? 

• No major violations in the past 5 years.

 All IS Groups: 1 car: # of incidents <= 2 in the past three years • 2+ cars: # of incidents <= (# of cars + 2) in the past three years • Maximum of 2 incidents per operator

RA- MS line 10 RMP

500

What is the Building Code Effectiveness Grading? FL Renters quotes

The Building Code Effectiveness Grading assesses the building codes in a particular community and how the community enforces its building codes, with special emphasis in mitigation losses from natural hazards. 

RA- Florida Renters Quote Job Aid

500

What type of payment a customer can use to pay a Prior Term Balance?

  • PTB can only be taken via Credit/Debit Card; customer cannot pay the PTB via (Check-By-Phone).

RA- New Business and Prior Term Balance

500

What are the only items you need to discuss from the RCT components?

Information on the First ScreenExteriorInterior

  • Year Built
  • Style of Home
  • Finished Living Area
  • Foundation
    • Type
    • Material
  • Basement
    • Finish
    • # of Stairs
    • Depth
    • # of levels
  • Age of roof
  • Roof
    • Style
    • Composition
    • Pitch
  • Exterior Walls
  • Garage/carports
  • Porches
  • Decks
  • Breezeways
  • # of kitchens and their quality
  • # of bathrooms and their quality
  • Fireplaces
  • Woodstoves

 

500

What is the requirement for processing a company transfer/ conversion? 

  • 100% of Company Transfers/Conversions must be:
    • Customer-initiated.
      • For example: Customer mentions a discount/coverage etc. that is not available in the closed company or they are not satisfied with the premium and have already exhausted all other options in the closed company and customer is considering terminating the policy.
500

What are the states where the bind script is not required?

All Lines: 

  • AK, AL, AZ, CT, GA, IA, ID, IL, IN, KS, MO, MS, MT, NE, NH, NV, SD, UT, VT, WI, WY  

RA- Legally Mandated Bind Scripts Main Page