Lookin' out my Porthole
Bits & Pieces
Keepin' it Mutual
Going to Extremes
Step-by-Step
100

TRUE or FALSE: Police information & logs are located in the ACDC Portal; fire information & logs are located on the Google drive

FALSE

Almost all agency-specific information (call out sheets, box cards, logs, maps, etc) are found on the ACDC portal

100

TRUE or FALSE: As a public safety telecommunicator, you have an obligation to abide by the expectation of privacy of member agencies, citizens, employees, etc. 

TRUE

How do you maintain the expectation of privacy?

100

This is a level of alarm in which a fire department has taxed their companies/apparatus & need to request help outside of their fire protection district.

BONUS: What do we use to determine who to send when this alarm is activated & where is it located?

Box Alarm

Box Card; in the ACDC Portal

100

What is the difference between a tornado "watch" & a tornado "warning"

Watch = Conditions exist / are favorable

Warning = Tornado sighted...TAKE COVER!

100

After Classroom, where do you go next in the training process, when do you go & who do you go to?

(Trainee-specific answer)

200

Name two items in the ACDC Portal you should check each day at the start of your shift, and periodically throughout your shift

Scrolling Message Bar

ACDC Daily Bulletin

200

When answering a 9-1-1 call, you should review incoming information in this order


1. VESTA ANI/ALI

2. VESTA Map

3. CAD Event Entry Screen & Map

200

These are some of the mutual aid entities to call upon when a police agency requests assistance

ILEAS

SWAT

NIPAS

MERIT

K9

200

When do we activate the tornado sirens

1. NWS Issuance

2. ACDC member agency personnel observed a funnel cloud within 5-miles of jurisdiction

3. ACDC member agency village/city employee observes funnel cloud within 5-miles of jurisdiction

4. Multiple calls from the public indicating tornadic activity


200

At the end of Step I of on-the-job training, what percentage of non-emergency & emergency calls should you be able to handle with minimal assistance? What percentage of policies should you have signed off & training tests should you have completed?

75% Non-Emergency

40-50% Emergency

40-50% Policies & Training Tests

300

When a responder requests information about a business, you should check this log in the ACDC portal

Keyholder Database

300

What are the five (5) "Ws" of call-taking

Where

What

When

Who

Why

300

This place (or places) is where disciplines organize to meet for response to a large-scale incident. (Some agencies have pre-determined areas, others are determined case-by-case.)

Staging Area

300

Which agency provides back-up activation of the disaster/weather sirens if ACDC's malfunction or we are unable to activate

Bensenville EMA (Emergency Management Agency)

300

At the end of Step II of on-the-job training, what percentage of non-emergency & emergency calls should you be able to handle with minimal assistance? What percentage of policies should you have signed off & training tests should you have completed?

95% Non-Emergency

75% Emergency

75% Policies & Training Tests

400

When a responder requests information about a residence being occupied, you should check this log in the ACDC Portal

Vacant Premise Log

400

What three things are necessary for a fire to occur

Heat

Fuel

Oxygen

400

This is the systematic national approach to incident management applicable at all jurisdictional levels & across all disciplines (police, fire, EMS, medical, etc.)

National Incident Management System (NIMS)

400

What steps should you take if you see/smell smoke and/or fire at ACDC

You may attempt to put out the fire

Create a CAD for AFD & APD

Notify APD Supervisor

Announce over PA system to all building occupants

Update AFD & APD with pertinent information

Notify the Director of Communications &/or designee

400

At the end of Step IV of on-the-job training, what percentage of non-emergency & emergency calls should you be able to handle with minimal assistance? What percent of radio operations? What percentage of policies should you have signed off & training tests should you have completed?

90% Non-Emergency & Emergency

90% Radio Operations

ALL policies & Training Tests (or you may not move to Phase IV)

500

Name the "quick" icons in the top blue bar of the ACDC portal & what they access when clicked

MABAS: FD Box Cards

Critical Incident: PD Mutual Aid / ACDC Emergencies

Arrest Log

Daily Bulletin

Animal Log

Opticom Log

Messages/Scrolling Message Bar

500

This procedure/protocol is used during events that overwhelm member agency fire departments either through natural or man-made events, such as severe weather or civil unrest

Emergency Operations Mode

500

This "post" is the on-scene location where command & other major management personnel organize & plan a large-scale incident

Incident Command or Incident Command Post

TRUE OR FALSE: Fire departments use Incident Command on EVERY call they respond to

500

Upon answering the gate, front or rear two-way ring-down lines, you should do this prior to opening the gate &/or doors to provide access

Confirm the identity of the person

500

What is Step V referred to & what percentage of skills should you be able to handle prior to being released from training

90% of your assigned task (call taking or radio operations) WITHOUT assistance from your CTO