Movies
What year did The Amazing Spider-Man hit the theaters?
2012
What is something we should always do in accertify with every contact (that has an order number or email address) that comes in?
Link Search
"No one's around to judge me, I can't see clearly where you're gone"
Blinding Lights - The weekend
Does submitting PTO in GTA remove reliability?
No.
This is just paying your self out for the time missed, weather it is approved or unapproved time off.
Guess the word
dolyaih
Holiday
Who is the main character of the movie "Spirited Away"?
Chihiro
Does ART handle damaged item claims?
Yes we do!
KB Number : 336420526
"I got you, moonlight, you're my starlight"
Levitating - Dua Lipa
How long is the max time we can submit in NICE for troubleshooting?
30 mins. Anything after that would be SYS W or SYS P
Guess the word
lattowertbe
Water Bottle
Who directed the 2017 movie "Get Out"
Jordan Peele
Are we allowed to hang up on a customer?
No.
Unless it is an abusive situation, and you reach out to a TL or a TM for approval prior.
"Hangin' out the passenger side of his best friend's ride, trying to holla at me"
No Scrubs - TLC
When sending an email to both TM Angel and TL Ariel to communicate any GTA adjustments, what should be included in the body of the email?
A screenshot prior to change.
A screenshot after change.
The reason for the change.
Guess the Word
maoesprobu
Promo Abuse
Who played Ofelia in the movie "Pan's Labyrinth?
Ivana Baquero
If the CR agent gives you the customer's name, billing address, and email address on a call before transferring over would you still confirm that information with the customer?
Yes.
We would need to verify the info with the customer themselves for security reasons.
"Today is another day to find you. Shyin' away. Oh, I'll be comin' for your love, okay"
Take On Me - A-ha
What should you do if you have a refused call due to a technical issues?
Report it within the first 5 mins.
Guess the Word
larwamt
Walmart
What year did the movie "the Shawshank Redemption" hit the theaters?
1994
How would threats of violence or self harm be handled?
Contact ACE immediately.
"I can take myself dancing, I can hold my own hand"
Flowers - Miley Cyrus
If a RTO is showing wait listed approved, does that mean that you were approved to take the day?
No.
This just means it was approved to be on the wait list. If it does not come off of the wait list prior to the day, that means it was not approved.
Guess the Word
conivata
Vacation