WRS
WRS 2
Shopping
Guess What
Safety
100
Thinking of new and exciting ideas to improve a service or product you sell is an example of...
A. Customer service
B. Creativity and Innovation
Creativity and Innovation
100
You pay attention to the speaker, listen to understand the message, take turns in conversations, express your thoughts appropriately. These are all examples of...
A. Respect for Diversity
B. Listening and Speaking Skills
Listening and Speaking Skills
100
Before you go shopping, you should make a ______ of what you need.
List, shopping list, checklist
100
From September 15 - October 15, we celebrate __________ Heritage Month.
A. Hispanic
B. Irish
Hispanic Heritage Month
100
Share a safety rule we currently follow at school.
Wear mask covering both nose and chin, sanitize hands each time you come in, keep 6 feet apart/social distancing, wash hands after using the restroom
200
___________ skills relate to how we interact with other people.
A. Interpersonal
B. Personable
___________ skills relate to how we interact with other people.
A. Interpersonal
200
Name at least 3 of the 7 continents
Africa, Antarctica, Asia, Australia, Europe, North America and South America
200
When you plan how much you will spend, this is called a _______.
A. Check
B. Budget
Budget
200
This Monday and Tuesday, the moon was huge. This kind of moon comes up during the Fall season and is called the _______ Moon.
A. Blue
B. Harvest
Harvest Moon
200
What does this sign mean?
A. Wet floor
B. HOT surface (do not touch).
HOT surface, do not touch.
300
You double check your work before submitting it to make sure you followed instructions correctly.
This is an example of...
A. Work Ethic
B. Critical Thinking and Problem Solving
You double check your work before submitting it to make sure you followed instructions correctly.
This is an example of...
A. Work Ethic
300
Your computer freezes and the Wifi stops...what do you do?
A. Refresh the page. If that doesn't work, restart your laptop.
B. Close the laptop.
Your laptop freezes and the Wifi stops...what can you do?
A. Refresh the page. If that doesn't work, restart your laptop.
300
To calculate change, you need to _________ your budget and the total price of your cart.
A. Add
B. Subtract
Subtract your budget - the price
300
Look between the "K" and "I"...what shape do you see?
A Hershey Kiss!
300
You see the pot is about to boil over. Do you...
A. Add cold water
B. Throw in salt
C. Turn off/down the heat then remove the pot
Best answer
C: Turn off/down the heat then remove the pot
400
What can we do to help this employee improve his professionalism?
Brush hair, fix tie, iron out/steam away the wrinkles on his shirt, put on deodorant
400
Fill in the blanks:
Customer service skills means you are pro_______ and h___ful when working with customers.
Customer service skills means you are professional and helpful when working with customers.
400
What does clearance mean?
On sale, discount price, more affordable
400
Look at the black image first, then the white image. What do you see?
Vase/cup/candle holder then two people facing each other
400
What went wrong here?
The employee did not follow workplace safety rules and place the wet floor sign.
500
Share an example of something that has been improved over time.
Cars, phones, transportation, medicine, and more!
500
This is the _________ button at the top of your Internet page.
A. Shut down
B. Refresh
Refresh button
500
What does OUT of stock mean?
The item is not available now.
500
What four animals can you see in this Pittsburgh Zoo and Aquarium logo?
Birds, fish, gorilla and a lion.
500
What went wrong here? 
Use a ladder, have a coworker spot you, never climb on shelves, wear proper safety gear (helmet, bright colored vest, closed toe shoes)