Recognition
This program or platform allows you to accumulate points and trade those in for merchandise or deals.
What is the "Invested" platform?
This weight is the recommended weight limit for requesting lifting assistance.
What is 75 pounds?
Make sure you have these in the garden center when watering and that they are properly placed for customer visibility.
What are wet floor signs?
This program allows customers to round up their total to give back to Building Homes for Heroes, the USO, Habitat for Humanity, Rebuilding Together and Sleep in Heavenly Peace.
What is "Round up for Charity"?
These are the Lowes Big 3.
What is
Customer Service
In Stock and
Clean and Safe Stores?
This store had the highest Invested usage in Q1 with 100%.
Who is Store 2234? (Leesville)
Only this size beam is allowed to have palletized product stacked on it.
What is a 5.5 inch beam?
This program allows pro customers to purchase large quantities of plants at a discount.
What is the Buy in Bulk (or Bulk Savings) program?
This program has vowed to make communities better one project at a time totaling 10 Million Square Feet of Impact.
What is "Lowe's Hometown Heroes"?
This acronym is used by cashiers to make sure that the description on the screen matches the item that was scanned to prevent barcode switching.
What is "RED" or "Read Each Description"?
What platform allows you to purchase things at a discount.
What is "The Benefits Hub"?
This procedure ensures equipment becomes "isolated and rendered inoperative".
What is "Lockout/Tagout"?
This can be useful if you are unsure what a plant is, how much sun it can take, and what types of plants it will grow best with.
What are plant tags?
Lowes has invested $250 million dollars into this program to train employees in skilled fields.
What is "Track to the Trades"? (Or "The Lowes Foundation")
This is the acronym for the notes that Nursery use for everything garden center related.
What are the "TWIN Notes" (Or "This Week In Nursery")?
This newsletter allows for nursery associates to be recognized as a Gold Standard Cultivator.
What are the TwinNotes?
This number of stores in the district have hit the 7-year safety mark. (Double points if you can name the store numbers.)
What is the number 3. (Nacogdoches 1772, Jasper 1769, Leesville 2234.)
This type of spacing is the opposite of tight and allows the tables to look full while there is not as much inventory on hand.
What is Summer Spacing?
Lowes partners with this company to build beds for children in need.
Who are "Sleep in Heavenly Peace"?
These behaviors allow you to serve the customer in any situation and you can earn badges for stellar results.
What are SMART behaviors?
These cards are given to associates by Management for going above and beyond and consistently create a culture centered around Lowe's Core Behaviors and Values.
What is an "On the Spot Card'? (Or a Culture of Winning Card?)
This is the training that every associate in the building must take annually to stay compliant safety training.
What is the "Annual Safety Review"?
These were put on the tables this year by vendors to help everyone know what product belongs on which table.
What are QR codes?
Select markets have this program that supports communities by delivering free mulch.
What is the Lowe's Mulch Mobile?
This is Lowe's Mission Statement.
What is Solving Problems and Fulfilling Dreams for the Home?