Leader vs Manager
TRUE OR FALSE: A manager measures progress toward goals.
TRUE
What tool can leaders & managers use to take staff concerns seriously?
An open-door policy.
True or False: Personality frequently changes depending on the situation.
False
What is organizational strategy primarily described as in the presentation?
A roadmap for success
Leadership is defined in the presentation as inspiring people to do what?
What is work together to achieve a common goal?
What is servant leadership?
A style of leadership that prioritizes growth, well-being & empowerment of employees.
Name an example of social accountability.
Sit down with a team member and retrain them on how to offer refund solutions for a company's customers.
Which Big Five trait is most associated with creativity?
Openness
Organizational strategy helps companies stay competitive and achieve what two things?
Long-term goals and better decision-making
Managers focus on short-term “how,” while leaders focus on long-term what?
What is vision or “why”?
Who popularized the term "servant leadership"?
Robert K. Greenleaf
Name a typical mistake most managers make with their staff.
Disciplining rather than teaching
Which Big Five trait is the strongest and most consistent predictor of job performance across industries?
Conscientiousness
At the corporate level, leaders decide this key question.
What is “Where to compete?”
According to the presentation, leadership selection often favors charisma — but what trait is suggested to be more effective for creating vision and navigating conflict?
Integrity
Why are narcissistic candidates selected for leadership roles over altruistic ones? (HINT: think about Tim Judge's study)
Leadership is context-dependent and many people are irrational.
When is an ideal time for your staff to take a break?
52 minutes, then go on a 17-minute break.
Research shows this Big Five trait is most strongly linked to leadership emergence.
Extraversion
At the business level, leaders focus on this key strategic question.
What is “How to compete?”
Name one modern leadership challenge listed in the “Problems Today” slide.
What is employee disengagement / quiet quitting?
OR rapid technological change
OR balancing tasks and relationships
OR effective management
What percentage of managers account for employee disengagement?
70%
How can a team member benefit from a leader's input in their digital marketing project?
They become more creative in promoting their startups to new customers for market penetration.
If a CEO scores high in openness and low in neuroticism, how is the company most likely to approach innovation and risk?
Greater innovation and higher risk tolerance
If a company expands into a new international market but keeps the same pricing and branding strategy, which level of strategy changed — and which stayed the same?
Answer:
What is corporate level changed (where to compete) and business level stayed the same (how to compete)?
A company has a clear mission, defined corporate and business strategies, and detailed action plans — but employees are still disengaged. Based on the presentation, what leadership approach could best address this gap?
What is servant leadership?