Who's Who
ORI is an abbreviation for this.
What is Old Republic International
This is the name of our claims system.
What is Guidewire, or Claim Center?
This type of claim does not require any contacts to be made.
What is Level 1?
This is when subsequent reserves should be posted following a change in the file.
When is within 30 days?
This is where all Vendor panels are housed.
What is Sharepoint?
This is the CEO & President of PMA Companies.
This is where all of our new hire employee training resources are housed.
What is Sharepoint, New Hire Training Reference Materials 2020?
This is when initial contacts are due.
When is 24 hours from the time of initial assignment or upsegmentation?
What two things should be done together, since they are essentially two pieces of the same puzzle?
What is Reserving and Action Planning?
Name 2 of our 7 approved IME vendors.
Who is Exam Partners, Genex, Integrity Medicolegal Enterprises, ISG, MedSource National, MES Solutions, and Superior Medical Consultants?
Who is Frank X. Altiere, III?
This is the name of the application from which we gather various reports.
What is Hyperion, or Oracle?
This is when the compensability determination and initial reserve rationale is due.
When is 15 days from initial claim assignment or upsegmentation?
This is the amount of time within follow up of a medical appointment should take place.
What is 3 business days?
Name 3 of our approved SIU & P.I. Service vendors.
Who is Advantage, Aegis, D.O. Richardson, Delta, Ethos, Frasco, Fraud Sniffr, ICU, InSight, ISG, Probe, Search Pro's, Social Detection, Summit Investigations, and Titan Investigative Alliance?
This is the number of Liability Teams at PMAMC.
This is where you go to update your employee information, and see benefit information.
What is Employee Self-Service?
This is the name of the application we use to log our recorded statements.
What is ACS?
These are the two essential goals of Disability Management.
What is Defense Counsel, Transportation, Translation, Medicare Services, Structured Settlements, Specialty Networks, Voc Rehab, and Field Case Management.
This is the number of calls answered by our CSC monthly.
What is 45,000?
This is the name of our bill review application.
What is Conduent / Shield / Strataware?
This is the first place you should look to determine whether or not there is coverage for this claim.
What is the Policy / Contract screen?
This is where information regarding actual and estimated lengths of disability is housed.
What is Loss Management / Benefit / ELOD/ALOD?
This is where a file should be referred when Medicare involvement is imminent.
What is PMA Medicare Solutions?