This function is associated with the design and the development of products and services that will meet the needs of prospective customers.
What is product development
100
Concentrating on one or a few related activities that one is skilled in.
What is specialization of labor
100
shares of ownership in a company
What is a stock
100
when a customer enters an establishment, an employee should do this immediately
What is greet the customer
100
– customers who do not want to wait, stay neutral, don’t argue and use phrases like “I appreciate you bringing this to my attention”
What is an impatient customer
200
Businesses try to maximize sales by setting the _________ so that they and their customers get the most valud
What is price
200
There are many activities in marketing that are interrelated and similar in purpose. These activities are referred to as marketing
What is functions
200
a risk management technique that minimizes risk when a portfolio has investments from a number of different industries
What is diversification
200
Training assignments completed during the first days on a new job (an introduction to a new job)
What is an orientation
200
A customer that cannot make up his or her mind
What is an indecisive customer
300
this function is responsible for identifying, selecting and monitoring sales channels, also known as distribution
What is channel management
300
A short term event used to spur enthusiasm and build revenue
What is sales promotion
300
the highest and lowest price which a stock has traded during the previous year
What is the 52 week high and low
300
a general rule to be followed by company personnel
What is a policy
300
– in a bad mood, continue to be polite and give space, do your job and stay calm
What is when you have an irritable customer
400
This function is concerned with communicating information to prospective customers through advertising and other promotional methods to encourage them to purchase the organization's products and services.
What is promotion
400
this marketing function involves direct personal communication between a buyer and a seller
What is selling
400
The IPO for this Chinese company should happen today.
What is Alibaba
400
– step by step process personnel follow in performing a specific task
What is a procedure
400
customers that can be very direct and will often give orders. Let customers have their say, but in the end make sure you follow the policy
What is a domineering customer
500
Gathering, accessing, synthesizing, evaluating, and disseminating data for use in making business decisions is the responsibility of
What is marketing information management
500
when a marketer uses lifestyle to segment his or her market
What is psychographics
500
tracks the performance of 30 different companies that are considered major players in their industries.
What is the Dow
500
a customer that looks for problems and enjoys debating- asking simple, polite questions with options is a good idea
What is an argumentative customer
500
customers that are not swayed easily and tend to disbelieve the features and benefits . Continue to show good service and this may win them over