Provide the airport name for the city Exmouth
Learmonth
Define DAYLIGHT SAVING TIME
It is the practice of advancing clocks one hour during the warmer months of the year
What currency does Australia use?
(AUD) Australian Dollar
CNS can be found in which state?
Queensland
How many time zones covers AU?
Three
Where is Uluru situated?
Northern Territory
CBR is the 3LC for and is the capital of?
Canberra and capital of AU
Name the 2 territories of AU?
ACT / NT
Northern Territory (territory)
Darwin (capital)
AU is situated between which 2 oceans?
Pacific and Indian Ocean
NSW / QLD / VIC
Which states/territories does not observe DST?
Queensland, the Northern Territory or Western Australia.
Name the state that is separate from the mainland, the capital and its 3LC
Tasmania / Hobart (HBA)
Provide another name for Gold Coast as well as the 3LC
Coolangatta (OOL)
MCY is the 3LC for what and is also known as?
Maroochydore also known as Sunshine Coast
Where is AKL and where is ADL and name the cities
AKL is Auckland in New Zealand
ADL is Adelaide in Australia
It is the amount of transfer time, agreed in advance between airlines and airport authorities, that is considered sufficient for a passenger to make a connection between an arriving flight and a departing flight.
Why must MCT be observed at all times?
- Baggage to be transferred, or collected and checked in again by the passenger
- Customs that might need to be cleared
- Transfer between terminals by bus or train
- Recheck due to different carriers
Define a STOPOVER and provide an example
A STOPOVER is a break in journey of 24 hours or more between arrival and connection
Define a TRANSFER and provide an example
A TRANSFER is a break in journey of less than 24 hours between arrival and connection
Name a minimum of 20 words used in the phonetic alphabet
Which states/territories observes DST?
New South Wales, Victoria, South Australia, Tasmania, and the Australian Capital Territory.
Name the 5 phases of a call
Opening / building rapport and identifying needs / collecting and verifying info / providing solutions, alternatives or info / ending
Name the capitals of:
NSW / QLD / SA / TAS / VIC / WA
NSW - SYD
QLD - BNE
SA - ADL
TAS - HBA
VIC - MEL
WA - PER
Name the 6 states of AU?
NSW / QLD / SA / TAS / VIC / WA