JOB COST
This column to the right of the job description is the first column on the job cost with data
What are Total Hours?
These are Monthly Face to Face Meetings with clients
What are Service Calls?
This is Weiser's proprietary screening and placement tool for applicants
What is Inner View?
Who is Jeff Clark?
This shows Jobs running 75% more OT than the branch averages for the last 3 months
What is the 1.75 Report?
Non-Billed OT hours divided by Total Hours
What is Overtime Percent?
These represent the largest 25% of accounts in weekly billing
What are Strategic Accounts?
An applicant with this screening recommendation should be employed as a Security Officer.
What is Above Average?
She is our marketing assistant
Who is Shannon Scheurich?
This report in WinTeam identifies officers that worked more than 40 hours
What is the Overtime Warning Report?
Average Pay Rate divided by Average Bill Rate
What is Direct Labor Percent?
This indicator uses various metrics to assess the workload assigned to each manager
What is Span of Control?
The placement section of Inner View assesses these two criteria
What are Public Contact & Activity?
The Managing Director must do this activity with the BDM before the BDM gives a proposal to a prospect
What is walk through?
Finding officers that have fallen through the cracks & have not worked recently
What is the Last Check Report or Zero Hour Report?
This represents the Bill Rate minus pay minus Payroll Taxes & Insurances (PTI) minus built in premiums
What is Contribution per Hour?
Some of these include Retention, SCR Recap, Staff Turnover, OT Last 3 Months, Pay Errors, Officer Staffing, Recognition, Rate Increases, Strategic Spend
What are Leading & Lagging Indicators?
Applicants with this score on the screening section of Inner View represent the riskiest 40% of applicants for Performance & Turnover
What is Do Not Hire?
This form should be filled out by every new officer and given to the BDM
What is Applicant Security History Form?
This is another term for assigning officers to a site based on their Public Contact & Activity level
What is Matching?
These 2 columns should be scanned first to make sure our jobs are staffed and profitable
What is OT% & Contribution per Hour?
This tools covers 98 items including: Contract Award, Staffing/Scheduling, Recruiting/Selection, Equipment & Uniforms, Post Orders, Training, Personnel, Start Up
What is the New Job Worksheet?
Affiliation Drive, Sociability Drive, Customer Service Attitudes, and Emotional Control are assessed in this placement criterion
What is Public Contact Orientation?
A one-time bonus given for sales leads in the amount of $2.50 per weekly hour (Officers and branch staff are eligible)
What is the Ambassador Bonus?
When this is done and in place in advance of the week, you are much less likely to incur overtime
What is scheduling?