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Where
What
How
When
200
Where is this program available in Canada?
What is Ontario?
200
What is this program's purpose?
What is encouraging a 2nd order and building customer loyalty?
200
What will be added on the customer's account to show they are eligible for this program?
What is $5 credit?
200
How often and how long will this last?
What is trial period and 3 months
300
What happens if I forget to add the envelope to the ticket?
What is agent error?
300
What 2 things are added to the customer's order when calling in and eligible for this program?
What is $5 credit and welcome envelope?
300
How long is the $5 credit added valid for?
What is 3months?
300
When is this program launched?
What is June 1, 2016?
400
Is this program available to use only through the call centers?
What is negative?
400
This is the first or second phase of customer call back?
What is 2nd phase?
400
What certificates are included in the envelope?
What is free cookie, free salad, free delivery, $5 be our guest?
400
When will the program wrap up?
What is August 31, 2016?
500
Where is the "welcome envelope" tab under?
What is "merchandise"
500
What is included in the envelope?
What is certificates and letter?
500
Can customers redeem 2 certificates at one time?
What is encouraged to use one per order - but if needed yes, it could be honoured.
500
When is the customer made aware of the envelope? When ordering at the call center or when picking up?
What is call center