Effective Communication
What are two ways to communicate?
Verbal and non-verbal
Group, group lock-step, self- paced, blended learning(combination)
What is emotional intelligence?
ability to identify and mange one's own emotions as well as other's
What is motivational interviewing?
a counseling method that helps people resolve ambient feelings; used to find internal motivation.
What are the 5 types of questions?
Rhetorical, Overhead, Direct, Reverse, and Relay
Name the time management strategies.
Personalize lesson, plan your day, prevent technical difficulties, eliminate time wasters.
What is self-awareness?
What are the emotional stages of change?
shock, denial, awareness, acceptance, experiment,searching,integration
What is a catch question?
When the answer is implied in the question
What is the AETCI 36-2651?
Air Force Training Program
What is self-regulation?
knowing the right time and place; flexible and adapt well to change
What are the stages of successful behavior change?
precontemplation,contemplation,preparation,action,maintenance
What questions are student initiated?
reverse and relay
What is mentorship?
A person with greater experience and wisdom guides another person to develop(long term)
What are social skills?
ability to interact well with others, easily develop strong rapport
What are the steps of the motivational interviewing process?
Engaging,focusing,evoking,planning
What is coaching?
when a person focuses on concrete issues, lasts for as long as needed(short term)
What is empathy?
The ability to understand how others are feeling?
Does everyone handle change? How do people go through the steps of change?
No, a personalized pace and comfort level