CFA History
The Founder of Chick-fil-A
Who is Truett Cathy
We feel we are a level above fast food because of our great hospitality! Instead we label ourselves as this...
What is Quick Service Restaurant
The guaranteed day of the week each CFA employee has off
What is Sunday
He wanted to give employees a day off to rest and spend time with family and friends—it’s a philosophy we still hold true to today.
The Owner/Operator of this store is
Who is Tom Minturn
This is the correct location for your nametag.
What is...On your chest on the right.
Before the first restaurant opened, Truett ran another restaurant named the...
What is the Dwarf House
The correct way for a CFA employee to offer a drink refill.
What is... "Would you like a refresh" or "May I get you a refresh"
Each Team member receives this benefit every day they work
(hint: you can only use this benefit inside your store)
What is $10 free meal
We use this app to request days off, and review our weekly schedules
What is HotSchedules
This is the required type of socks and shoes to work in the store.
What is...all black and restaurant grade Non-Slip
This was the year the Chick-fil-A sandwich was first introduced
When is ...1964
The correct response when anyone says "Thank you"
"My Pleasure"
These are available to all team members, and have to be selected within your first 30 days...
What are insurance benefits
The correct procedure if you can not make it in for your shift
What is...Call the Store!
Chick-fil-A allows only these piercings.
What is Ears and 1 Nostril.
This is when and where the first Chick-Fil-A was opened.
What is Atlanta, GA in 1967
Fast-food chain Chick-fil-A’s history dates back to the 1940s, when its founder S. Truett Cathy opened the Dwarf House. Two decades after introducing one of the country’s first chicken sandwiches there, he used that recipe to open the first-ever Chick-fil-A in Atlanta in 1967.
A "Raving Fan" is a guest that...
(3 parts)
What is...
1) Comes more often (to our store specifially. AKA: will drive an extra 10 min to come to our store because of the experience here).
2) Pays full price (Has made connections with employees, and offered free food before, but is still willing to pay full price every time).
3) Tells us and others about CFA (responds to surveys to tell us how we are doing and tells their friends about our store).
This program gives team members a $100 bonus if a friend uses them as a reference and they are hired and work more than 90 days.
What is the Referral Program
Our CFA Vission statement is
What is...Striving to become Kanawha Valley's Best Restaurant
These are the requirements for nails
What is....
Front Counter-Clean and short enough that you cannot see them when looking at your palm. No fake nails are allowed.
Kitchen-Clean and short enough that you cannot see them when looking at your palm. No polish or fake nails are allowed in the kitchen.
This was the product Truett sold door to door at 8 years old
What is...Coca Cola
The CFA Core 4
What is: Create Eye Contact
Share a Smile
Speak Enthusiastically
Always say My Pleasure
A CFA employee could receive up to this amount of money in college scholarships
What is $25,000
More than 36,000 restaurant team members have received a scholarship to attend the school of their choice. Recently expanding the scholarship initiative known as 'Remarkable Futures,' Chick-fil-A team members can now receive up to $25,000 in scholarships. Team members can also receive $2500/year college scholarship (80% of those who apply are approved).
Our CFA mission statement is...
What is...To create raving fans for a lifetime, one guest at a time.
These are the requirements for how to wear your hair.
What is....
Front Counter-neat and clean, and pulled back if it is below your chin.
Kitchen-Covered in a hair net unless it is in a hat